Tania Armendariz

Corporate Sales Account Manager

2020 – Present

Grow uniform and PPE business of multi-million dollar corporate accounts such as Cintas, UniFirst, and Aramark. Manage all product development from RFQ to sample approval and distribution for these accounts. I am the first Corporate Sales Account Manager to develop a partnership and manage 6 projects to become an approved vendor. • Operates with the highest ethical standards during every customer interaction and in alignment with company philosophies and leadership principles. • Utilizes active listening skills and strong business acumen to identify and understand customer's business challenges and requirements. • Maintain client retention through relationships and service delivery • Engages in a collaborative partnership to formulate strategic and feasible solutions to meet organizational objectives. • Develops and presents proposals to customers with information that demonstrates the ability of the company solution to meet the customers' business objectives and justify the sale. • Works closely with all other departments to leverage the total capabilities of the company

Human Resources Manager

2020 – 2020

Lead the company in COVID-19 compliance, developed preventative measure procedures and action plans. Developed SOP's and electronic forms for the HR Department. Created procedure for when an accident happens on the worksite to include hyperlinking forms for convenience for the site safety officers and provided training on accident investigation. • Reports directly to the CEO of this electrical construction contracting small business, primarily contracts for the DoD • Handled all aspects of the basic Human Resources functions from employee relations, benefits administration, guidance, and performance management as I was a one person department. • Ensured legal compliance for all laws to include becoming the FAR clause, by monitoring and implementing applicable federal and state law requirements by conducting various audits, Cal OSHA, CDEPH, CDC, ADA, EEOC as well as adherence to the company's policies and standards. • Workers compensation case management from injury investigation, advocating on the employee's behalf in regard to treatment, strategize with claim adjusters to limit exposure and loss prevention, liaison between State Fund and president, risk assessment and management, to case closure, OSHA 300 log and reporting. • Developed a streamlined termination process to include California required forms (DE2320, HIPP, COBRA, 401k Separation, Notice of employee as to change in relationship) created and implemented an exit interview form, created a checklist for end of employment to ensure Company received all property, cut access to alarms, server and email, removed employee from benefits providers, dated files for shred and moved I9 forms to inactive binders.

Human Resources Manager

2018 – 2019

Increased overall positive rating of risk assessment score from 71% to 91%, by proactively identifying risk and taking immediate action for improvement and decreasing workers comp claims by 20% from 2018 to 2019. Developed departmental forms and procedures for all incidents. • Reports directly to the CEO/President of the number one rehabilitation and retrofitting company within the transportation industry, responsible for up to 375 employees, effectively interacting with employees at all levels within the organization • Ensure legal compliance for all multi-state laws to include CA, AZ, TX, TN, IL by monitoring and implementing applicable federal and state law requirements by conducting various audits, Cal OSHA, FTA and DOT, ADA, EEOC as well as adherence to the company's policies and standards. • Provides consistent professional guidance with the utmost confidence and demonstrating sensitivity • Advises management, supervisors, and employees on grievances, attendance, disciplinary and performance issues, develop corrective action plans as well as conducting investigations; maintaining records; and representing the organization at hearings investigations • Coordinated Monthly Safety Committee meetings, discussing all near misses, first aid and recordable injuries, go over investigation forms and pictures raising awareness and discussing preventative measures. Plans 4 weeks of safety meetings to be held based on incidents again to raise awareness and promote safety practices. • Managed and promoted CBS (Caught Being Safe) project, engaging employees by rewarding them with a CBS and their picture in the newsletter for actively seeking ways to make their work environment safe by correcting safety concerns. • Investigates reports and resolves conflicts, handles harassment and discrimination • Conducts and documents the separation process to include exit interviews; maintain all records and prepares reports on turnover and absenteeism. • Coordinated weekly and monthly safety meetings, event planning such as the annual Christmas party • Coordinate the execution of the company newsletter, all employee welfare initiatives and incentives • Responsible for the development and supervision of 4 direct reports to include an administrator, recruiter, assistant and clerk. • Oversees the entire recruitment process, including sourcing, screening, interviewing, scheduling, offer letters, new hire orientations and on-boarding • Workers compensation case management from injury investigation, advocating on the employee's behalf in regard to treatment, strategize with claim adjusters to limit exposure and loss prevention, liaison between defense attorney and president, risk assessment and management, to case closure, OSHA 300 log and reporting. • Manages and maintains the employee benefits program, coordinating annual open enrollments, 401 k educational meetings, invoice audits, leave management to include FMLA, CFRA, PDL, PSL, STD, LTD, COBRA, Family Act Rights, Unpaid Leave

Staffing Supervisor

2017 – 2018

Developed processes and procedures for the staffing department to include a training manual, improving the new hire onboarding process and increased retention by 50%. • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, build employee morale * Reviews new contracts, ensure procedures and process have been developed and implemented as well as communicate to staffing dept. to be aware of new client, expectations, and be able to deliver results based upon the contractual agreement * Develops relationships by maintaining communication between clients to ensure successful business development; such as increase workloads which boost invoices and promote independent contractor retention * Recognizes red-flags, gathers and analyzes information, consulting with executive level of management as necessary; ensures corrective action in a timely manner * Prepares weekly department head meeting reports and quarterly meeting reports * Re-wrote protocols, developed training manual and streamline processes for both staffing dept. specialist position and supervisor position * Publicly speaks at job fairs, events and to classes of nurses from various institutions across the state of Georgia * Works closely with recruiting supervisor, communicating daily needs of existing and new clients with large profit margins to determine dept. recruiting efforts; with the ultimate goal of generating revenue by increasing invoices based on our client's needs * Works closely with accounting supervisor to ensure invoices are completed correctly and received by independent contractors; ensure invoices billable within compliance of contractual obligations in regard to overtime and approval, review all unreconciled invoices * Reports directly to the President and VP; creative ideas for organization such as marketing via social media, increasing productivity and efficiency within budgets

Front of House Manager

2013 – 2017

Decreased profit loss by conducting accurate and consistent weekly counts of inventory. * Supervised 30+ team-members per shift, recruitment, retention, boost morale, trained management of all levels, scheduling, P&L, inventory, FIFO, LDIR, Forecasting, marketing, drive sales, set daily goals, contest, bartend, served, NRO trainer, traveled extensively with Barbie Giusto Regional District manager of south east region acquisitions.

Human Resources Manager

2006 – 2009

Associates

2018

Associates