Jim Sotelo

Financial Manager

2021 – Present

Prepare reports of weekly revenue/productivity from all storefronts to present to upper management • Manage company budgets and implement reporting process to minimize financial risk • Analyze company data and trends to make financial predictions and maximize profits • Provide advice on company financial and investment decisions

Server/Trainer

2018 – Present

• Dedicated to ensuring customer satisfaction by remaining accessible and friendly • Maintain thorough knowledge of the current menu choices and specialties • Contribute to team effort by accomplishing results as needed by management • Prepare dining area by ensuring all tables have the appropriate condiments and are kept clean • Processed payment through Aloha POS system

Server/Team Lead/Trainer

2016 – 2018

• Promoted to certified trainer within first two months • Perform basic cleaning tasks as needed • Promptly address customer service issues and refer to management when necessary • Adhere to sanitation and safety protocols

2014 – 2015