Dale Crowe
Experienced Solutions Provider · Johnson Controls
Huntington Beach, CA
In My Own Words
Johnson Controls enables safer environments by implementing fire life safety solutions tailored for healthcare facilities across Los Angeles and Orange County. As a Fire Life Safety Consultant with over a year of experience in this role, the focus lies on leveraging product knowledge and deal closure expertise to support critical safety systems while ensuring compliance with healthcare standards.
Collaboration with teams and organizations is integral to delivering effective solutions that protect lives and property. Motivated by a mission to empower healthcare facilities with innovative safety systems, the role is defined by a commitment to fostering safer environments and contributing to organizational goals through a solutions-oriented and client-focused approach.
Work Experience
Fire Life Safety Consultant Health Care Facilities - Los Angeles & Orange County
Johnson Controls2024 – Present
Account Manager
Johnson Controls Fire Protection2024 – Present
Exceeded quota by 10 to 15% through evaluation and upselling of fire protection systems. Strengthened client confidence in emergency preparedness with ongoing support and consultation. Identified vulnerabilities in fire systems to recommend enhancements and prevent unauthorized access. Established relationships with industry professionals, fostering collaboration and network expansion. Delivered high-quality work within deadlines and budgets, boosting client satisfaction. Enhanced expertise in life safety consulting by attending relevant conferences and workshops.
Business Development, Western Region at Atlantis Partreliable
Atlantis Partners - Technology Architects2023 – 2023
Business Development, Western Region at Atlantis Partners - Technology Architects - The top choice for reliable, industry-certified AV integration manpower
Business Development Representative
Atlantis Partners2023 – 2023
Expanded market reach by cultivating relationships with potential clients. Collaborated with sales team to devise impactful strategies and presentations. Handled customer inquiries, ensuring prompt responses for optimal satisfaction. Employed CRM software to track leads and monitor sales activities efficiently. Promoted brand awareness through active participation in networking events. Maintained ongoing relationships by conducting regular follow-ups with prospects. Carried out outreach activities, including cold calling and emailing.
Account Executive
Premier Mounts2010 – 2020
Oversaw account and customer relationships, logging over 50 calls and emails daily. Strengthened existing account relationships to drive revenue through consultative selling. Managed needs of over 100 customers through effective prioritization and organization. Developed expertise in audio-visual systems and installation best practices. Prospected new clients through networking, cold calling, trade shows, and referrals. Established collaborative customer relationships by proactively addressing needs. Managed sales cycle from initial contact to sale while maintaining a robust CRM system. Built a strong reputation as a leading audio-visual mounting manufacturer.
Inside Account Manager
RoEx2000 – 2010
Oversaw customer accounts to enhance satisfaction and loyalty. Processed orders accurately and efficiently using CRM software. Resolved client inquiries promptly, ensuring effective issue resolution. Conducted product presentations to educate clients on features and benefits. Maintained detailed records of customer interactions and transactions. Provided technical support for products and services, addressing customer needs. Reviewed competitors' offerings, pricing structures, and marketing tactics for strategic insights.
Manager/Salesperson
Sport Chalet1990 – 1999
Ski Department Manager, Trainer, and Customer Relations Specialist.
Department Manager
Sport Chalet1989 – 1999
Developed training programs to enhance team performance and skills. Managed inventory levels and coordinated supply chain activities effectively. Scheduled staff shifts and managed staffing needs based on demand fluctuations. Resolved customer complaints promptly and professionally in order to maintain good relationships with clients. Coached and trained new staff members, providing guidance on department policies and procedures. Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities. Worked closely with sales associates to complete tasks. Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Attractions Host
Disneyland Resort1987 – 1989
Attractions Host - Assisting Park Attendees and ensure a wonderful experience for them and their family
Member
Disneyland Resort1987 – 1989
Assisted in the operation of attractions, ensuring safety compliance and efficiency. Engaged guests through interactive storytelling and immersive experiences. Provided assistance during special events and park activities, promoting engagement. Monitored attraction performance, addressing issues to enhance guest satisfaction. Ensured safety of all guest by monitoring ride queues, enforcing rules, and providing assistance when needed.
Education
Some College (No Degree)
Golden West CollegeIndustries
Activity
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Sam Wertheimer Unlocking outdoor adventures
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