Cooper Brown

Sales Manager

2019 – Present

Proven ability to create and implement sales strategies that drive revenue growth, align with business goals, and maximize market opportunities. Skilled in analyzing sales metrics, make data-driven decisions, and continuously improve team performance. Experienced in managing key accounts, maintaining strong relationships with clients, and identifying opportunities for up-selling. Assisted with the employee lifecycle, including interviewing, hiring, training, and performance management to maintain a high-performing team. Responsible for a large upturn in sales after taking over sales manager position. Spearheaded the implementation of a new company operating software, resulting in increased sales efficiency and a significant boost in overall productivity. Managed a sales team and supervised daily operations of the shop, overseeing 5+ employees to ensure a seamless customer experience and efficient business operations. Identified with key business clients, expanding the company s market presence in the business to business sector. Enhanced the company s image, resulting in a substantial increase in 5-star Google and Yelp reviews. Built and maintained strong relationships with a loyal client base.

Snowboard Instructor

2018 – 2020

Ability to maintain patience and a positive attitude, providing encouragement to help kids build confidence and overcome challenges. Experienced in breaking down complex snowboarding skills into easy-to-understand steps, catering to various learning styles and skill levels. Strong in managing group dynamics, addressing behavior issues calmly, and maintaining a supportive learning environment for all students. Prioritizing safety by teaching proper techniques, enforcing safety protocols, and closely supervising young riders on the slopes.

Warehouse Associate

2019 – 2019

Proficient in tracking, organizing, and maintaining inventory accuracy, ensuring efficient stock control and timely restocking Experienced in picking, packing, and shipping orders with precision, exceeding daily productivity targets. Able to perform physically demanding tasks, including lifting, carrying, and standing for long periods, while maintaining productivity and accuracy.

Firefighter 1

2018 – 2018

Strong ability to work closely with diverse teams, ensuring effective communication and coordination in high-stress environments. Skilled in resolving conflicts quickly and diplomatically to maintain team cohesion during intense operations. Strong verbal and written communication skills, ensuring clarity in both routine operations and high-pressure incidents. Passionate about maintaining team morale, contributing to a cooperative and motivated crew dynamic in challenging conditions.

Associate's degree