Olivia Marek
Experienced Manager · Goodwin & Company
Denver, CO
In My Own Words
Versatile Marketing & Operations Professional with expertise in community management, vendor relations, and marketing support. Skilled in project coordination, retail leadership, and executing creative marketing initiatives. Adept at cross-functional collaboration, strategic planning, and enhancing brand presence. Thrives in fast-paced environments, driving efficiency and impactful results.
Work Experience
Community Associations Manager
Goodwin & Company2024 – Present
Portfolio Manager Managing the daily operations of the HOA community, including enforcement of rules, maintenance requests, and resident communications. Serving as the primary point of contact for homeowners, addressing concerns and resolving conflicts with professionalism and care. Overseeing financial management tasks such as budgeting, accounting, and assessment collection. Coordinating with vendors, contractors, and service providers to ensure timely and high-quality maintenance of community facilities and common areas. Organizing and managing HOA board meetings, including preparing meeting agendas, reports, and minutes. Ensuring compliance with HOA policies, governing documents, and state regulations. Collaborating with the HOA boards to develop and implement long-term community improvement plans. Facilitating community events and initiatives that foster a positive and engaging atmosphere for residents. Monitoring and report on community operations, projects, and goals.
Community Manager
MSI,LLC - MSI HOA2022 – 2024
Portfolio Manager Managed the daily operations of multiple HOA communities, including enforcement of rules, maintenance requests, and resident communications. Served as the primary point of contact for homeowners, addressing concerns and resolving conflicts with professionalism and care. Oversaw financial management tasks such as budgeting and assessment collection. Coordinated with vendors, contractors, and service providers to ensure timely and high-quality maintenance of community facilities and common areas. Organized and managed HOA board meetings, including preparing meeting agendas, reports, and minutes. Ensuring compliance with HOA policies, governing documents, and state regulations. Collaborated with the HOA boards to develop and implement long-term community improvement plans. Facilitated community events and initiatives that foster a positive and engaging atmosphere for residents.
Office Coordinator
KB Home2022 – 2022
Played a key role in ensuring smooth daily operations by managing administrative tasks, coordinating schedules, and overseeing office logistics. Facilitated vendor relations, maintained organized records, and streamlined processes to enhance efficiency. Responsible for handling correspondence, supporting leadership teams, and ensuring a productive work environment. With a strong focus on problem-solving and customer service, I helped improve workflow efficiency and office organization. Managed office operations, including scheduling and administrative support. Coordinated vendor services and maintained facilities to ensure smooth functionality. Streamlined office processes to improve productivity and organization. Provided exceptional customer service and internal team support.
Marketing Assistant
Resilience Remedy2021 – 2022
Proofread, edited, and curated marketing content for blog posts, newsletters, and promotional materials. Facilitated client testimonials and storytelling to strengthen brand messaging and customer engagement. Designed and produced monthly newsletters featuring store news, special events, and promotions, driving customer interest and retention.
Nanny and House Manager
Caregiving2011 – 2022
Experience with 3 different families over 11 years Managed the upkeep of house; errands, chores, and completed tasks requested by the family Provided a safe and child-friendly environment Managed activities, school pick-up, provided healthy and nutritious meals for children and family Modeled and encouraged gentle parenting styles Engaged children in educational and fun activities Traveled with family, helped with date nights, and over night shifts Coordinated and supervised play-dates with other children and nannies Provided help with homework and school projects
Bartender
American Cultures2018 – 2018
Provided excellent service to customers Maintained a positive relationship with regular customers, co-workers, and management Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local laws
Fraud Specialist
24-7 Intouch2017 – 2018
Prevented and investigated scams/fraud for Airbnb Provided customer support and education for the client's customers Worked under strict PCI standards Provided mentorship to new employees/trainees
Senior Fair Trade Business Development and Customer Service Associate
Ayindisa LLC2011 – 2015
Managed and executed retail strategies, including overseeing wholesale and retail sales of fair trade products. Developed and maintained the store’s brick and mortar visual merchandising, social media presence, website content to enhance brand visibility. Proofread, edited, and curated marketing content for blog posts, newsletters, and promotional materials. Facilitated international artisan testimonials and storytelling to strengthen brand messaging and customer engagement. Designed and produced monthly newsletters featuring store news, special events, and promotions, driving customer interest and retention.