Megan Mandell

Marketplace Manager

2023 – Present

Own vendor partnership relationships, manage all technical catalog integration and technical maturity Identify quarterly merchandising and content priorities, partner with technology teams to ideate and deploy new features to boost product sales Review sales and inventory data daily to optimize site merchandising based on sales and inventory trends, GTM launches, marketing communications, and product-related sales goals Manage vendor catalog merchandising and attribution for search and navigation, and website shop-ability and accuracy Manage timely launch of GTM and product-related assets across channels Manage Customer Service and catalog teams on product feedback and reviews to improve the product information on-site Analyze and share weekly marketplace data reports, focused on top sellers, opportunities, new arrivals, and affiliate performance Work cross-functionally with Marketing and editorial teams to drive demand through compelling emails, digital ads, and web content Analyze vendor performance and conduct operational reviews to optimize performance and grow on-site business and present them to internal stakeholders on a weekly cadence Developed reports on fulfillment KPIs to translate executable actions for the ecommerce team and vendors accordingly Support day-to-day customer requests to support optimization and value through the customer lifecycle Recommend solutions based on unique vendor needs and technical architecture

Marketplace Manager

2022 – 2023

Managed day-to-day sales & account management of 30+ marketplace partners Maintained regular cadence of communication across partners to share strategy, product, operations, or program updates Managed end-to-end vendor onboarding process, including negotiation, technical setup, marketing plans, and post-seller journey Supported all partners with strategic guidance, integration tool training, data insights, and reporting Managed timely launch of GTM and product-related assets across channels Collaborated with the Head of Growth on all seasonal assortment plans for all marketplace and wholesale partners Delivered sales targets by implementing assortment strategies on retailer sites promotions, search rankings, consumer ratings, and reviews Identified and resolve technical catalog issues, and implement sustainable solutions for overall site health Coordinated work streams and supported successful product launches Collaborated with product teams to drive product updates as needed to meet partner requirements and troubleshoot technical issues Analyzed key KPI metrics, and proactively identified opportunities for growth Managed demand forecasting with each partner to drive growth and profitability Provided marketing recommendations to each vendor to drive revenue Maintained a promotional calendar of sales for each retail partner, analyzed to determine future strategies Fostered a collaborative and results-driven environment for all partners

267-761-1908

Meg@honest21.com

Orange County, CA

bachelors

2017

Default

2015

Resume