In My Own Words From slinging brews to optimizing support platforms, my career in customer service has always been focused on exceeding expectations, and solving problems as quickly possible. I'm passionate about creating connections that grow a loyal customer base, and believe that is a win-win for clients and companies alike.
Work Experience Ecommerce Customer Experience Specialist Carve Designs 2022 – Present
S Social Media and Content Development Strategist Self-Employed 2019 – 2022
GC Marketing and Communications Coordinator - Customer Service Grant Farms CSA 2017 – 2017
Z Marketing and Sales Consultant zyBooks 2014 – 2014
Skills Phone Manner Multitasking Google Drive Zendesk Business Process Improvement Versatile Writer Internal Communications Customer Success Customer Relationship Management (CRM) Time Management Written Communication Skilled Multi-tasker Problem Solving Phone Etiquette Budgeting People Management Strategic Thinking Content Development Content Strategy Customer Contact Customer Service Customer Satisfaction CRM Software Writing Leadership Web Content Writing Social Media Marketing Social Media Customer Support Social Media Consulting Customer Service Management Communication Team Building Facilitation Training Outdoor Education Early-stage Startups Graphic Design Marketing InDesign MailChimp Constant Contact Adobe Photoshop Microsoft Office Social Media Communications Social Media Blogging Facebook Marketing Interpersonal Communication Content Management Management
