Mark Gomez
Tech and Warranty Support Representative · Zodiac Pool Systems
Oceanside, CA
Work Experience
Tech and Warranty Support Representative
Zodiac Pool Systems2017 – Present
- Effectively assisting clients by troubleshooting and resolving a variety of technological issues - Consistently utilizing clear communication to help resolve a quick and clear resolution - Managing and updating detailed client accounts for future usage and reference
Front End Associate/Merchandise Stocker
Costco Wholesale2014 – 2017
- Provided efficient, pleasant member service through multiple duties in warehouse. - Efficiently Stocked and organized merchandise in a timely manner. - Effectively used company database applications to search inventory.
English Instructor
American English Center2013 – 2014
- Conducted speaking-oriented English lessons and activities for adults and teenagers in groups of up to 12 for sessions lasting from 1-2 hours - Evaluated student progress and provided feedback - Consistently received scores of 90% or higher on student evaluations
Office of Mobilization Intern
California Baptist University2011 – 2012
- Worked on projects to promote global outreach and mentoring on campus - Worked as a student representative and answered questions regarding our program - Facilitated global outreach teams as I worked as a student leader
Education
Desktop Support Certificate of Achievement
MiraCosta College2015 – 2016
Desktop Support Certificate of Achievement