Kelly Anne Schiefer
Director, Customer Fulfillment- Global Specialty Sales Operations · Sun Bum
Encinitas, CA
In My Own Words
Experienced Customer Fulfillment Director with a demonstrated history of successful team and business development in the action sports industry. Brings a positive attitude while being able to multi-task and work under pressure to promote growth, operational improvement and increased profitability. Strong communicator, organizer and planner with exceptional listening skills and problem solving abilities. Skilled in Sales, Logistics, Order Processing, Management, Marketing Strategy, and the development of others for future growth. Leading by example with heart, passion, and a drive for success!
Work Experience
Marketing and Strategic Partnerships
Luv Surf Apparel2014 – 2015
• Social Media Marketing Manager responsible for increasing e-commerce business 200% with targeted social media marketing campaigns, and strategic social media posts. • Manager for all Local and National Partnerships • Creator and Manager of Brand Ambassador program: Responsible for creating, and building a successful and fun program aimed at increasing e-commerce business and brand awareness • Manager of Athlete Sponsorships: Scout and acquire up and coming youth female athletes. Work with athletes to create goals, support and monitor progress, and create incentive programs • Manager of Event Sponsorship Packages: Responsible for organizing involvement in Supergirl Pro 2015 as a Gold level sponsor • Tradeshow Representative: Represent the brand at Agenda and Pool Tradeshow to show product, communicate with buyers, and open new doors • Visual Coordinator and Merchandiser: responsible for increasing business in local accounts 300% through strategic merchandising and targeted product sales techniques • Stylist for product photo shoots and fashion shows
Surf Instructor
Chicabrava2014 – 2014
Surf Instructor & Camp Host for an all girls surf camp "CHICABRAVA" in San Juan Del Sur, Rivas, Nicaragua. Responsible for 3-15 women each day: Providing Surf Instruction, guidance, direction, and activities. Display excellent time management skills, communication skills, and people skills.
Visual Manager
UGG Australia2013 – 2014
Visual Manager tasked with educating and training team members in visual standards. Assist Store Manager with day to day managerial duties in store. Traveling visual coordinator for new store openings. Work along with lead visual coordinator to ensure floor set changes are executed effectively and elevated above standard.
Assistant Manager
vineyard vines2012 – 2013
Develop a visual standards training packet rolled out company wide for training new hires. Develop in-store contests to track and motivate employees in order to increase sales. Outreach and execution of recruitment and hiring process. Train management team on operational store tasks and delegate responsibilities to team members.
Education
Bachelors Degree in Human Science
Florida State University2008 – 2012
Bachelors Degree in Human Science