Brenda Musgrove
Manager Sales Operations · Lakeshore Learning Materials
Fountain Valley, CA
In My Own Words
Manager; Sales Operations
Work Experience
Manager, Sales Support Operations
Lakeshore Learning Materials2025 – Present
• Manage and coach a high-performing sales operations team to enhance communication and collaboration. • Collaborate cross-functionally with sales, supply chain, and logistics to improve customer experience. • Present weekly KPIs to key stakeholders, driving accountability in order processing performance. • Support the integration and implementation of ERP software SAP S/4HANA
Inventory & Allocation Planning Manager
Lakeshore Learning Materials2022 – 2025
• Standardized Standard Operating Procedures (SOPs) to enhance process efficiencies. • Analyzed historical data and sales reports to accurately forecast inventory needs, supporting sales initiatives. • Adjusted inventory allocations in real-time based on sales performance and high-level project demand
Manager; Sales Operations - Embellishment
TravisMathew Apparel2015 – 2021
• Presented weekly KPI’s to key stakeholders on vendor and employee performance. • Successfully onboarded and managed third-party vendors through sample reviewing, costing exercises and production work-in-progress (WIP) tracking • Oversaw the transition from Full Circle to SAP S/4HANA, enhancing system efficiency and aligning embellishment operations with ERP capabilities.
