Cori Lawrence
Dealer Services Representative · Spyder Active Sports-Global Brands Group
Wheat Ridge , COIn My Own Words
I have always enjoyed wearing multiple hats while working in a fast paced work environment. I have over 15 years of customer service experience, which has developed my ability to adapt to a variety of people and situations. My ability to anticipate needs and provide necessary support in varying areas of expertise has proven to be one of my greatest talents.
I recently made my dream of moving to Denver a reality and am now looking to align my career with my passion of the outdoors. I am a tenacious, dynamic, and creative professional that is looking for a progressive company that will utilize and develop my professional skills. I want to be an integral part of a positive and growing team that works just as hard as they play!
Work Experience
Dealer Services Representative
Spyder Active Sports-Global Brands Group2015 – Present
Assist special boutique dealers, key accounts, and EDI accounts with order processing, returns, warranty. Providing superior customer service while assessing planning and delivery reports to provide prompt delivery for goods to the dealers. Support our outside sales reps with any needs they might have while in the field.
Executive Assistant
Cuvee Escapes2015 – 2015
Proactively manage the President's calendar and email. Arrange travel for executive team and track unused tickets, miles, and charges. Assist in office management and implement new human resource procedures. Provide support to the executive team with project management, accountability amongst staff, and presentations.
Office Manager
Chapman Heating & Cooling2011 – 2014
Reporting to the President, responsible for accounts management, office operations, regulatory compliance, human resources, public relations, marketing, business development, social media, website development/maintenance, and travel arrangements.
Communications Specialist
PHI Air Medical2011 – 2011
Dispatched air medical support to necessary locations in multiple states. Utilized extensive mapping programs, managed multiple phone lines, and quickly evaluated necessary information to provide customer with emergency support.
Guest Relations Specialist
5th & Wine2010 – 2011
Delivered a high standard of customer service that build relationships with guests and developed guest loyalty. Supervised special events and exclusive parties to ensure guest expectations were met. Maintained education of products in order to better assist guests.
Marketing Brand Manager
UA Imports2008 – 2009
Launched a new brand into the state of Arizona. Managed and coordinated special events, created and purchased specialty marketing materials, and hired promotional employees to spread brand awareness. Identified, analyzed and successfully performed all logistics for business/marketing trade shows to strategically target our consumer. Managed website updates and social media.
Bartender/Trainer
Dos Gringos2006 – 2009
Worked efficiently and positively while multitasking in a fast paced, high stress, high demand environment. Assisted in logistics of build out and break down of all Block Parties.
Bartenders/Trainer
Hazelwood's 1st Place Sports Grill2001 – 2006
Responsibility for interacting with patrons, fellow workers, and supervisors in a polite, considerate, and welcoming manner to increase customer loyalty and new business. Ensured management of inventory, closing reports, and bank drops were done appropriately on the closing of each day.
