Zac Moody
Husband, Dad, Sports Fan, & Swag Supplier · Overture Promotions
Brea, CA
In My Own Words
Passionate about serving customers and promoting an exciting and healthy workplace. Currently a Senior Account Manager for Overture Promotions. I have experience working with all aspects of operations and sales. I want to love what I do and end every day knowing I am contributing and making a difference with the people I serve and the partners I serve along side of. Currently studying to earn my Masters in Marriage and Family Therapy to pursue my passion for counseling and helping families and individuals promote their mental health and create healthy and loving homes.
Work Experience
Account Manager
Kotis Design2021 – 2022
Oversee swag and merchandise programs for book of Kotis customers while providing constant customer service. Suppling customers with guidance on apparel and promotional product trends to create internal gifting for employees as well as external store fronts and online stores. • Managed over 40 accounts after ramp up with 10+ accounts having over $100k/year spend including, but not limited to, Amazon AWS, Amazon World Wide Ops, University Of Washington, UW Medicine, Boston Beer/Sam Adams, and Sequoia Capital. • Grew Accounts such as AWS by adding additional business segments and teams within the organization to use us for SWAG through networking and references. • Averaged over $130k in sales in first full year. • Given additional responsibilities of helping with training new account managers, providing additional support for larger projects, and being the primary coverage for account managers that are out of office while maintaining daily tasks of my own.
Fire Service Manager
Cintas2019 – 2020
Manage operations and sales for service team with 30+ customers serviced daily. Train in sales efforts for in field reps and track performance daily in KPI’s of customer interaction, revenue generated, and successful service standards. First point of contact for any customer seeking assistance in billing, scheduling, or issues. • 12 direct report partners responsible for servicing and upselling to customer base. • Manage team that visited an average of over 6 customers/day/technician which totaled to over 1,000 customers per month. • Broke revenue record for team 2x in the first year I was manager and increased average KPI’s for over 80% of direct reports. • Partnered with outside sales team to enhance new account transitions and increase customer satisfaction scores by over 20%. • Elected Safety Champion of our branch and led efforts in 2 successful audits.
Fire Sales Specialist
Cintas2017 – 2019
Prospect new business opportunities for services offered by Cintas. Work with potential and existing customers on services needed and consulting them on what is required per safety regulations and building code to determine best route of action in what we offer. • Earned Summit Club honors 6/8 quarters that I was eligible to do so. • Led sales team in top sales revenue 2x. • Established technology training program with entire sales team and updated each member with new processes, devices, and systems.
Fire Sales Representative
Cintas2016 – 2017
Prospect new business opportunities for services offered by Cintas. Work with potential and existing customers on services needed and consulting them on what is required per safety regulations and building code to determine best route of action in what we offer. • Earned Summit Club honors 6/8 quarters that I was eligible to do so. • Led sales team in top sales revenue 2x. • Established technology training program with entire sales team and updated each member with new processes, devices, and systems.
Sales Manager- Southwest Group Sales
Marriott International2015 – 2016
Oversee Group Sales and Events for Los Angeles Market hotels managed by Marriott International. Work with potential guests and organize with hotel event staff to organize and execute group room reservations, social events, and corporate meetings. Maintain teamwork between sales, event, catering, and rooms staff to promote a positive experience for all guest and attendees.
President of Agapetos Adult Fellowship
Fullerton Free (EvFree Fullerton)2011 – 2014
Co-Founder of Fellowship class. Organize the overall vision for the class by designing lessons that promote growth and relationship building. Liaison between fellowship and church leadership.
Business Development Researcher
Marriott International2012 – 2014
Uncover new corporate account business for Marriott in the Western Southwest Region. Assist Sales Executives with opportunity building and running reports each week. Research non deployed corporate accounts to determine proper assignment. Manage email accounts to track leads and inquiries in order to send them to the appropriate source for follow up. Have an understanding of all Marriott brands to effectively promote to clients. Assist with Business Transient Sales and Corporate Rates.
Head Water Polo Coach/Co-Director
Brea Olinda Aquatics2010 – 2012
Coached and directed Water Polo Club targeted toward students in grades 1-8 that live in the city of Brea. As the head coach I was tasked to design and implement water polo program for various levels of athletes to prepare them for high school level competition and usher them toward the high school program where they could continue to enhance their skills, abilities, and fitness.
Project Coordinator
Shell Vacations Hospitality2011 – 2012
Assistant to General Manager and Assistant General Manager of property. Manage all property direct groups sales. Liaison for all deeded owner and recording Secretary for Owners’ Association Board of Directors. Assist in Revenue Management. Manage all special projects for the hotel.
Guest Service Agent
Shell Vacations Hospitality2010 – 2011
Check in and out hotel guests according to Five Star Concepts standards. Answer phones according to Five Star Concepts standards. Handle transactions and compile daily audit pack for Overnight Auditing. Handle reservation and inquiry calls coming into the hotel phone system.
Core Group Leader/Intern- Youth Ministries
Fullerton Free (EvFree Fullerton)2007 – 2010
Lead group of middle school and high school students and served under Youth Ministry Lead in planning and implementing ministry objectives and events.
