Tanya Link
Sales Support/ Account Manager · Steve Madden
Everett, WA
Work Experience
Sales Support/ Account Manager
Steve Madden2013 – Present
Assists outside sales reps for West Coast, Southeast and Ecommerce Majors (Amazon, Zappos, Macys) Coordinates customer orders for timely credit card payments and shipping Adheres to strict vendor guidelines, shipping and routing requirements Utilizes multiple vendor specific web based portals (Vendor Central, BELK C.A.R.S) Actively contributes to the department meeting and exceeding sales goals Created and helped implement customer manufacture defect claims procedures Participated in all aspects of tradeshows (set up, showing, modeling, order taking, tear down) Ensures accuravy with customer EDI orders and process Provides end-to-end administrative support through the sales cycle Provides superior customer service and sales support to existing and new customer base Prepares reports daily/ weekly to maintain on time shipping, extensions, and adjustments Responsible for ordering and coordinating samples for style outs and photo shoots Reviews and processes EDI orders for accuracy and compliance daily
Education
Associates degree- Integrated Studies
Cascadia Community COllege2006 – 2010
Associates degree- Integrated Studies