Scott Hainstock

Service Technician

2020 – Present

Build, maintain, service, rent, and sell bicycles, winter sports and related outdoor equipment.

Service Manager

2015 – 2019

Supervisor: Rick Schimmel, Store Manager Description: Oversee daily operations of a retail service department. Duties: • Directly supervise up to 5 team members, indirectly supervise up to 10 additional team members. • Process warranties and special orders in direct contact with suppliers, including purchase order management and documentation. • Performing service writing, repair and maintenance, custom component installations, and insurance estimates. • Customer service, satisfaction, and conflict resolution. • Work within management team to problem solve and develop SOP.

Mechanical Designer

2013 – 2015

Supervisor: Kevin Askling, P.E., Lead Project Engineer, Project Manager

Description: Design, prototype, test, and analyze products, sub-systems, and mechanical components related to home bicycle storage and vehicle-mounted bicycle transportation racks. Duties:

• Executed engineering projects to create functional product designs to be mass produced and sold to end users through industry channels.

• Built, maintained, and locked in multi-level costed bills of materials for use by key stakeholders.

• Created functional parametric 3D models of components and assemblies for use in analyzing a design's mechanical characteristics and aesthetics.

• Created and maintained technical engineering prints to ASME Y14.5 2009 standards, and worked with these documents from prototype revisions through production release and subsequent revisions. • Actively negotiated project costs throughout the development process with manufacturing and sourcing groups.

• Assisted test engineer in developing testing standards and methods, as well as the execution of functionality testing and collection, analysis, and dissemination of test results.

• Assisted sourcing in finding suppliers of new and existing technologies. • Performed first-article dimensional analyses using digital and analog measuring equipment.

• Delegated tasks as needed. • Utilized and maintained Dimension Elite and Fortus 250MC 3D printers.

Mechanical Designer

2011 – 2012

Supervisor: Ron Roehl

Description: Develop and build auxiliary CNC automation systems (mechanical), including automatic hydraulic clamping, automatic feeding/loading systems, hydraulic system controls, guarding, and electrical enclosures.

Duties: • Design systems from project scope and on-site technical assessment as provided by the Lead Project Manager. • Build costed BOMs to understand and maintain projected costs. • Purchase, machine, and build systems. • Install systems in-house and on-site.

Punch Press Operator, CNC Balancing Lead

2007 – 2009

Supervisor: Mike Root

Description: Set up and operate punch presses

Duties: • Load and mount tooling in punch presses.

• Set presses (4 Rouselles, 1 Komatsu, 150 ton maximum, 10 ton minimum). • Operate presses, including first-article and in-process inspections for conformity to design specifications. • Set up, operate, and troubleshoot Hoffman and UniBal CNC flywheel balancers.

• Run Hines horizontal tubing benders (2.5" diameter, .188" wall max).

• Basic programming and operation of Miller robotic welders, including light hand welding and touch up. • Stack and move containers of raw and finished parts utilizing forklifts.

Punch Press Operator

2001 – 2004

Supervisor: Kevin Mullen

Description: Set up and operate punch presses

Duties: • Load and mount dies in punch presses.

• Set presses (5 Clearing brand presses, 1,000 ton maximum, 150 ton minimum).

• Operate presses, including first-article and in-process inspections to ISO:2001 standards. • Stack and move containers of raw and finished parts utilizing forklifts.

Associates of Applied Sciences

2005 – 2013

Associates of Applied Sciences