Brad Hall
Service Tech and Sales
Bend | United States
Skills
No information
Interests
Marketing
Outdoor recreation
Data analysis
Project development
Photography/video
Customer value
Industries
Bike
Creative Agencies
Fishing
Lifestyle
Outdoor
Snow
Summary
Activity
Work experience
Powderhouse Ski & Snowboard
Service Tech and Sales | 10/2017 - Current
• Advanced service work on skis and snowboards
• Interact with 20-50 customers per day, improving their experience through warm, friendly deminer, and eagerness to answer questions
• Supervise new employees and coach proper methods of service work and sales methods
• Analyze product range and sales data to ensure stronger forecasting of products
Mt Bachelor
Bike Tech & Rentals | 06/2019 - 09/2019
• Interact with 20-40 customers per day providing bike rentals and gear while encouraging confidence and enthusiasm
• Maintain mountain bike rental fleet – Service: suspension, drivetrain, brakes, and linkage.
• Engage customers with walk-in bike service request and fix issues to get customer back riding as soon as possible
Habitat -High Altitude Provisions
Ski & Bike Tech and Sales | 10/2016 - 07/2017
• Provided service work on bikes, skis, and snowboards
• Assisted customers by addressing questions or concerns while providing meaningful product knowledge
• Facilitated the sale of backstock and old inventory to improve inventory management
Sego Ski Co.
Production Manager | 10/2014 - 08/2016
• Adapted ski production and facility demands to accommodate constant sales growth
• Managed 3-8 employees, coordinating efficient, high quality production techniques, facility maintenance and safety, and overall staff motivation and satisfaction
• Enhanced shop organization, cleanliness, and production machines to increase product quality
• Constantly refined production time through improved production tools, techniques, and workflow
• Showcased product lines and designs through industry performance test and public demos
Pro Guide Direct
Data Tech | 09/2013 - 08/2014
• Managed product & brand web pages, inventory, images, pricing and site organization
• Improved product organization and website layout to ensure easy navigation
• Assisted marketing team with social media and promotions
Education history
Central Oregon Community College
Transfer | 2017 - 2019
Oregon State University - Cascades
| 2019 - 2021
Western State Colorado University
| 2007 - 2009
