Kirstie Webster
Assistant Banquet Manager · Hilton Worldwide
Salt Lake City, UT
In My Own Words
Hello, my name is Kirstie Webster and I am a special event professional. I am thrilled to have been given the opportunity to work within the hospitality industry with such awesome companies. With my experiences, I continue to live by the philosophies I developed in life: 1. Do what you love and love what you do. 2. Learn everything about anything. 3. Go big or go home. Although these may not be original concepts I believe that these philosophies act as true guiding principles. For example, when coordinating events it is important to examine and understand every aspect that goes into the design of the event not only to better develop the guest experience, but also to better anticipate/implement risk management plans. For this reason I strive to gain knowledge from every professional experience.
Work Experience
Assistant Banquet Manager
Hilton Worldwide2015 – Present
Back of house nitty gritty, with a front of house personality.
Banquet Captain
Hilton Worldwide2015 – 2015
Coordinated assigned aspects of events with all departments involved including venue sales, logistics, catering, audio/visual, lighting, decorations, sanitation, etc. Responsible for overseeing and participating in the set-up and tear down of event equipment including but not limited to tables, chairs, linens, lighting and basic audio/visual needs. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Experience delegating tasks to other employees. Supervised my staff. Served as a liaison between other departments. Provided brilliant customer service as a component of all job duties.
Banquet Captain
Marriott International2013 – 2015
Hosted events BRILLIANTLY. Coordinated assigned aspects of events with all departments involved including venue sales, logistics, catering, audio/visual, lighting, decorations, sanitation, etc. Responsible for overseeing and participating in the set-up and tear down of event equipment including but not limited to tables, chairs, linens, lighting and basic audio/visual needs. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Experience delegating tasks to other employees. Supervised my staff. Served as a liaison between other departments. Provided brilliant customer service as a component of all job duties.
Event Specialist
Persiano Evetns2013 – 2013
Coordinated all aspects of events from initial contact, ordering, planning, and follow-ups. Managed special events, traveling plans, daily agendas, and staff coordination.
Receptionist/ Service Specialist
Cardinale Way Volkswagon2012 – 2013
Served as a customer service representative to ensure premier customer satisfaction. Trained new team members. Assisted customers with only professionalism and always in a timely fashion. Maintained the front desk and receptionist area in a neat and organized manner. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests, orders, or inquiries.
Customer Service Specialist
Fullerton Photographics2008 – 2012
Planned multiple client appreciation events with client base of 3000. Assisted with social media marketing to expand online presence. Continually organized and assisted with monthly announcements and newsletters to achieve community awareness. Ensured exceptional customer service for all walk-ins, appointments and companies. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests, orders, or inquiries.
Banquets Assistant
Angelo's & Vinci's2006 – 2008
Hostess by day, banquet assistant by night. Served as an event coordinator to all inquiring clients. Assisted in daily tasks under the Event Manager that included staffing, working with clients/accounts, new employee training, and miscellaneous paperwork. Prepared banquet rooms for events. Set up and monitored buffet services.
