Katleen Goss

•Attended 2019 NoCRSA Conference, 2019 Nirsa Region II Conference, and 2020 Southeast Fitness Expo for Professional Development. •Primary responsibilities include managing sport/activity, managing staff, completing daily paperwork, and clarifying/enforcing rules and procedures. •Learning outcomes include assessment and reassessment in critical thinking, customer service, decision making, accountability, leadership, conflict resolution, and peer instruction. •Responsible for the overall success and timeliness of each event. •Presented two group presentations on the separate topics of risk management and leadership at weekly supervisor meetings.

Campus Recreation Sport Programs Operation Manager

University of North Carolina at Chapel Hill

2019 – 2020

•Attended 2018 NoCRSA Conference and 2019 Southeast Fitness Expo for Professional Development. •Attend mandatory training and clinics. •Sport/activity set up and break down, as well as scorekeeping, timekeeping, and equipment managing. •Monitor Sport Club practices and actively serve as the risk and conflict manager. •Responsible for the overall success and timeliness of each event. •Presented on professional development opportunities within UNC Campus Recreation during one monthly OM meeting.

Summer Intern

Pacific House of Mission

2017 – 2017

Focus on preparation & execution of ministry activities, people-building forums, relational contact-work, mentoring, small group studies, & GoNights.

Intern

Whatever's Quilted

2015 – 2016

Small business internship obtained through high school internship course.

Education

Interests

Small BusinessFashionMental Health AwarenessFitness & WellnessTravelSustainability

Skills

SeasonalRetailSupervisory SkillsMentoringCustomer ServiceCommunity BuildingSales EngineeringSalesforce.comInside SalesStrategic PlanningSales Process DevelopmentCold CallingC-Suite Selling