Jordan Castellon

Strategic Account Manager

2025 – Present

Associate Merchant eCommerce

2021 – 2025

• Establish strategies, manage budgets to drive profitable growth, and execute company goals to improve the customer experience on Walmart.com • Build strategic partnerships with suppliers, train members across the business unit, and collaborate with cross-functional team members • Manage inventory health, purchase orders, replenishment, supply chain, and transactability of e-commerce assortment • Oversee Apparel Jewelry & Accessory online assortment for Buy in Store, FC Owned, and Drop Ship Channels • Improve Product Detail Pages (PDPs) by optimizing item Content Quality for customer discoverability and search relevancy • Analyze customer sales data to identify trends and opportunities for improved product assortments • Establish strategies, manage budgets to drive profitable growth, and execute company goals to improve the customer experience on Walmart.com • Build strategic partnerships with suppliers, train members across the business unit, and collaborate with cross-functional team members • Manage inventory health, purchase orders, replenishment, supply chain, and transactability of e-commerce assortment • Oversee Apparel Jewelry & Accessory online assortment for Buy in Store, FC Owned, and Drop Ship Channels • Improve Product Detail Pages (PDPs) by optimizing item Content Quality for customer discoverability and search relevancy • Analyze customer sales data to identify trends and opportunities for improved product assortments

Merchandise Coordinator / Product Development

2017 – 2021

• Assist in all aspects of retail merchandise buying - generating sales reports, item creation, purchase orders, and maintaining status reports • Actively communicate with factories to ensure accurate and timely Work-In-Process (WIP) reporting. • Partner with marketing, creative, licensing, and buying team to ensure all products are processed properly for eCommerce sites • Work with cross-functional teams to ensure Departmental Calendar Milestones are achieved and executed on-time.

Production Associate - Cutting Department

2017 – 2017

• Artisan textile leather construction • Operating machinery to construct leather pieces for Louis Vuitton leather good products

Customer Service Representative

2014 – 2017

• Customer Service • Merchandising

Aviation Boatswains Mate of Fuels

2009 – 2013

Yokosuka, Japan • Delivered fuel to embarked aircraft over 3 deployments in the western pacific aboard the USS George Washington • Performed periodic maintenance and rehabilitation of 18 fueling stations, 2 defuel carts, MOGAS and a transfer cart • Repair Supervisor, training and oversee a work center of 5 personnel • Refueling Crew Leader, managing various crews of 3-5 personnel

Associate of Science - AS, Fashion Merchandising

2015 – 2017

Associate of Science

Bachelor of Science - BS, Business Organizational Management

2019 – 2020

Bachelor of Science in Business Organizational Management specialized in team-building, strategic management, ethical decision-making, conflict resolution, and effective personnel management strategies. Business and Public Management Departmental Honors

Masters of Science- MS, Supply Chain Management

2022 – 2024

Master of Supply Chain Management equipped for leadership roles in sourcing, planning, logistics, and product introduction. Skilled in sustainable management of material flow within organizations, leveraging analytical, technological, and managerial expertise. Recipient of The Graduate Student Success Scholarship. #2 Ranked Supply Chain Management Graduate Program in North America.