Gianna Bellato

Backcountry Ski/Ski Shop Department Lead · Sports Basement

Walnut Creek, CA

Work Experience

Backcountry Ski/Ski Shop Department Lead

Sports Basement

2023 – Present

Lead the Backcountry and Ski Shop departments, overseeing gear sales, fittings, and technical services for a wide range of outdoor products. Train and mentor staff in customer service, product knowledge, and equipment maintenance. Manage scheduling, daily operations, and coordination between departments to ensure efficient shop flow. Provide expert guidance to customers on ski, snowboard, and backpack fittings, ensuring safety and optimal performance. Collaborate with management on merchandising strategies, seasonal promotions, and inventory control.

Ski and Ride School Supervisor+ Program Manager

Arizona Snowbowl

2017 – 2023

Supervised 200+ instructors, managed payroll, scheduling, and program administration. Oversaw daily ski school operations including lesson assignments, guest services coordination, and program development. Mentored, assessed, and trained instructors, providing feedback and evaluations. Partnered with local school districts and the Navajo Nation Schools to deliver ski/snowboard programs for students. Certifications: PSIA Level 1 Alpine, Alpine Freestyle 1