Benjamin Williams
Sales Manager · University Bicycles
Boulder, CO
In My Own Words
Dynamic professional with a passion for building client relationships and exceeding sales targets. Adept at identifying customer needs, presenting compelling solutions, and closing deals. Seeking to leverage a proven track record of successful negotiation and strategic account management to drive revenue and foster long-term business growth.
Work Experience
Sales Manager
University Bicycles2022 – Present
*Spearheaded the successful relaunching of the bicycle fit department, leading the design and remodel of a new fit studio. *Managed the implementation of efficient scheduling software and website integration, resulting in rapid growth and a consistent three-week booking backlog. *Increased shop labor revenue by 15 percent and ensured client satisfaction by improving operational efficiency and obtaining specialized technical certifications. *Sold over $1m in products with profit over $400k in just over 2 years - *Consistently one of the top Salespeople in the business *Trained & managed 10-15 staff members during peak season
Owner
ATX Auto Detail2019 – 2022
*Founded and scaled a business startup project from inception with zero clients to a profitable, high-performing operation. *Managed all aspects of business operations, including digital marketing, supply purchasing, and client service. *Drove significant business growth by increasing customer booking rates by 400% year-over-year.
Project Manager
XYZ LLC2013 – 2019
Helped plan and execute projects ranging from charity events to photo/video shoots, car auctions & shows. Built displays and furniture, managed a private high-end car collection, and supervised a small crew of helpers. Much more information available upon request.
Mechanic / Instructor / Trail Crew
Angel Fire Bike Park2012 – 2013
Performed maintenance on customer bicycles, maintained a fleet of high end rental bikes, taught mountain biking as a Level 1 PMBI certified instructor, and built/maintained trails at the bike park
Sales
Bicycle Sport Shop2008 – 2012
Sold high end bicycles and accessories, fit customers to bikes, stocked inventory and helped in warehouse, and worked as a barista in the cafe