Zach Gratton
Manager · Strongwater Mountain Surf Company
Missoula, MT
In My Own Words
10 years in retail and customer service.......5 years in action sports industry as manager and team rider of Strongwater Mountain Surf Company
.......Pioneering the sport of river surfing and powder surfing with excellent knowledge of products, exceptional customer service, and tenacious marketing to the outdoor population
Work Experience
Manager
Strongwater Mountain Surf Company2011 – Present
• In charge of all business conducted on floor (sales, rentals, displays) • Created displays to increase sales of certain merchandise • Helped customers find correct sizing of wet suits, swim suits, ect. • Promoted the sport of river surfing to new customers and the community
Assistant Manager & Customer Service Representative
The Athlete's Foot2007 – 2011
• Operated floor independently and with other employees • Learned valuable sales and business experience as well as sales tactics from store owner • Provided customer service to people of all ages and backgrounds • Assisted owner in ordering and maintaining inventory • Assisted in various marketing experiences to increase sales
