Matt Peeples
Export Sales Manager · Sun Mountain Sports
Missoula, MT
In My Own Words
Export Sales Manager, Sales, Sourcing, Office Manager, Customer Service Manager, Customer Service
Work Experience
Export Sales Manager
Sun Mountain Sports2013 – Present
International Distributor Sales Management - Work with distributors of Sun Mountain products to create sales, manage shipments, customs clearance, and manage contracts. Work with production factories to coordinate country specific product changes and needs.
Customer Service/Inside Sales Manager
Sun Mountain Sports2007 – 2015
Manage and supervise customer service and inside sales staff. Maintain ongoing staff of customer service representatives, and other administrative staff. Hiring/management of 14 person staff. Direction and monitoring of the service benchmarks for customer care department as well as sales management for inside sales staff.
Development and implementation of office policies. Measure and assess workflow issues and develop proper policies and procedures to streamline processes and communication from department to department.
