Stephanie Steward

• Drive e-commerce site merchandising strategies across all categories: Professional/Clinical Skin Care, Cosmetics, Hair Care, Bath & Body and Men. • Facilitate bi-monthly category strategy sessions with Buyers, marrying their business overviews and my customer behavior analytics to prioritize site initiatives and best drive category goals. • Manage merchandising for key Integrated Marketing Campaigns tailoring each promotion to the needs of the customer to stimulate click through and conversion. • Manage post-purchase upsell program offering an assortment of thoughtful and curated products that build and foster customer relationships. • Analyze site metrics and related data to understand customer behavior and make site optimization recommendations accordingly. • Drive improvements to the site experience through the development and execution of strategic A/B tests. • Review competitor websites to ensure industry alignment with categorization, promotions, and trends.

• Responsible for product lifecycle with daily management of product maintenance including updates for pricing, copy, size, SKU, UPC, product repackages, brand phase-outs, and reformulations. • Reviewed product pages daily to ensure content was accurate, current and presented in a way that encouraged purchase intent. Continuously audited categories to ensure correct tagging of product attributes. • Ensured vendor-supplied product samples were inventoried and efficiently organized and trafficked to the photography studio. • Partnered with customer service to resolve inquiries and trouble shoot customer issues. • Researched, identified and collaborated with the Accounting team on price discrepancies for vendor invoices with price variances. • Developed and improved current processes and CMS to create a more efficient workflow. • Performed various other merchandising/marketing related duties as needed.

Provided essential services and learning support for students with disabilities.

Trained international students in a 12-week, residential Introduction to Global Missions training program designed to encourage personal character growth and sharpen student’s ability to serve and connect with individuals and communities around the world.