Sander Wyjad

Ecommerce Coordinator

2024 – Present

Director Of Operations

2019 – 2024

• Directed assembly, inventory, and warehouse operations for a Colorado-based electronics manufacturing facility. • Developed and executed manufacturing schedules for 35,000 avalanche transceivers annually to meet global sales demands. • Implemented daily cycle count systems and established new standards for global inventory audits, ensuring accuracy and compliance. • Streamlined global inventory management and forecasting to align with yearly sales goals and growth targets. • Enhanced demand planning and purchasing processes by introducing realistic and data-driven forecasting models.

Customer Service Manager

2012 – 2019

• Streamlined processes in the customer service and e-commerce teams, improving efficiency and daily operations. • Automated communication workflows using CRM systems, enhancing customer experience and reducing response times. • Collaborated with parent company brands to drive portfolio growth through targeted e-commerce strategies. • Spearheaded marketing initiatives in the motorized sled industry, capturing 50% of the wholesale market share. • Led global analytics efforts as the BCA brand lead, ensuring all sales channels achieved targets with accurate data insights. • Directed the establishment of international warehouses in BC, Canada, and Salzburg, Austria, boosting regional sales growth.

E-commerce Manager, Subsidiary Manager

2006 – 2012

• Achieved 7–12% annual growth in e-commerce sales through data-driven marketing strategies and aggressive sales initiatives. • Played a pivotal role in updating CRM systems, enhancing e-commerce performance and customer data tracking capabilities. • Consistently exceeded year-over-year sales growth targets, maintaining a standard 7% growth benchmark across all categories. • Managed global inventory movements strategically to ensure market readiness and meet ambitious sales objectives. • Launched an innovative customer upgrade program, generating over $500K in additional annual revenue.

Customer Service Representative

2003 – 2006

• Managed key B2B accounts, including REI, Cabela’s, EMS, Scheels, Backcountry.com, and Arctic Cat, representing 75% of total B2B sales. • Oversaw wholesale and e-commerce order processing for the US and Canadian markets, ensuring timely and accurate fulfillment. • Cultivated strong relationships with retail B2B partners, driving consistent sales growth and long-term collaboration. • Handled billing for international subsidiaries and coordinated shipping and customs logistics to streamline global operations.

Ski Tech / Hard Goods Buyer

2001 – 2003

• Negotiated purchasing agreements with leading ski industry suppliers, including K2, Black Diamond, and Atomic, securing favorable terms. • Managed preseason stock procurement and maintained inventory levels for telemark and cross-country ski equipment. • Oversaw the consumer-facing rental program, ensuring compliance with legal indemnification processes in collaboration with brand partners.

Cafe Manager

2000 – 2001

• Contributed to the successful launch of a new store within an existing establishment by leveraging extensive food and beverage industry expertise. • Designed menus, created recipes, and established product quality standards to ensure a high-quality customer experience. • Conducted interviews and evaluated job applicants, assembling a skilled and cohesive team. • Coordinated sales promotion activities to drive awareness and engagement. • Built a loyal customer base, leading to significant and sustained sales growth.

Snow Maker / Snowcat Operator

1999 – 2000

• Led graveyard crew operations, managing high-pressure air and water lines, snow guns, and snowmobile repairs while executing daily operational plans. • Maintained and groomed trails to ensure optimal snow conditions and safety. • Contributed to the development of the Unbound Terrain Park and played a key role in launching the first-ever Gravity Games.

Snow Making Crew Leader

1999 – 1999

• Led graveyard crew, overseeing the operation of high-pressure air and water lines, snow guns, and snowmobile repairs while executing daily operational plans.

Snow Maker

1998 – 1999

• Led graveyard crew, managing high-pressure air and water lines, snow guns, and snowmobile repairs. • Maintained and groomed trails to ensure optimal conditions. • Set up slalom and downhill courses and groomed trails for the FIS World Championships.

Banquet Captain

1995 – 1998

• Coordinated banquets, handling menu planning, course preparation, room setup, and special requests to ensure seamless events. • Managed food preparation timing to align with kitchen operations and service flow. • Studied culinary arts and restaurant management to enhance operational expertise. • Recruited, hired, and trained banquet service employees and interns, ensuring high service standards.

Associate of Arts and Sciences (A.A.S.)

1993 – 1995