Paula Diaz
Empowering teams to build agile organizations · American Canning
Austin, TX
In My Own Words
Hello, I’m Paula. I’ve been in the HR / People Operations field for 7+ years. My professional superpower is designing and implementing thoughtful people-centric solutions with processes that benefit both employees and the company.
🎯I have a deep commitment to empowering people, and helping teams collaborate efficiently. My focus is cutting through ambiguity and establishing plans for growth and development. I believe my work fosters a workplace where people can flourish professionally and reach collective goals.
Experience and expertise in: - Labor Law & Compliance - HRIS & Data Analysis - Compensation & Total Rewards - DEIB initiatives - Employee Relations: - Performance Management - Workforce Planning - Change Management - Benefit Administration
⚙️Tools & platforms I’ve worked with include: Paylocity, Zenefits, Gusto, Greenhouse, Asana, Trello, Lattice, Salary.com Comp Analyst, PowerPoint, Excel, SharePoint, Power Automate, Everhour, Clockify, MixMax, Adobe Suite, Outlook, Google Suite, Zoom, Slack, Loom, Canva
💓My favorite activities include learning new skills, enjoying a book while drinking tea, playing chase with my cats, and exploring the world with my family.
Work Experience
Sr. People Ops Generalist
American Canning2023 – Present
· Conducted audits and maintain employment law compliance. · Developed policies and processes. · Managed the HRIS system (Paylocity). · Administered benefits and open enrollment cycle. · Oversaw offboarding process. · Advised executives on organizational gaps and led corrective initiatives. · Managed HR vendor relationships and proposals. · Analyzed wage and salary reports to determine compensation. · Proposed, and implemented, the compensation benchmarking tool (Salary.com). · Created the company Policy Handbook. · Built performance tools and guidelines. · Managed transition to new PTO policy from accruals to unlimited model.
Human Resources and Recruitment Coordinator
SalesLabX2021 – 2023
As the first hire for the People Operations function:
· Implemented and administered the organization's first performance-tracking tool (Lattice). · Created org-wide policies for 18+ benefits and other People Ops procedures and guidelines. · Trained leadership teams on best practices for management. · Conducted org-wide training for new procedures and policy rollouts. · Managed the employee lifecycle (recruiting, onboarding, professional development, and offboarding). · Led improvements for People Operations policies, procedures, and systems.
Senior Human Resources Generalist L3
SalesLabX2022 – 2023
· Worked with leadership to scale the organization and develop growth tracks for all roles. · Proposed, implemented and managed ATS software (Greenhouse) · Advised executives on best practices. · Maintained the employee handbook and recommended changes. · Collaborated with leadership and the internal DEIB committee to create inclusive practices. · Ensured compliance with all governmental and labor legal reporting requirements. · Managed payroll and all benefits. · Analyzed wage and salary reports and data to determine competitive compensation plans.
Human Resources Coordinator
Purpose Legal2020 – 2021
As a one-person (US-based) People Ops team: · Managed national payroll for exempt and non-exempt employees. · Entrusted with selecting company vendors for the People Operation function. · Ensured compliance with employment laws in multiple states as a remote organization. · Lead HRIS transition to keep up with compliance and to keep up with rapid growth. · Administered company benefits. · Conducted recruitment and onboarding for permanent and temporary workers. · Handled tight deadlines for high volume (100+) contractor hiring.
Administrative Assistant
Cobra Legal Solutions2018 – 2020
· Managed multiple executives' schedules and travel arrangements. · Prepared reports for executives as requested by collecting and analyzing information. · Built an automated quality assurance system and process for invoicing company clients. · Maintained office inventory. · Ensured organization of company records.
