Nicole Knutson
Pacific Northwest Program Coordinator · American Alpine Institute
Bellingham, WA
In My Own Words
I have a BA in Communication studies and have experience working in marketing, communications, event planning, and customer service. Strong sales professional skilled in Microsoft Word, InDesign, Sales, and Public Speaking. I also have experience working as a Cashier and Coach. I have a passion for the outdoors and am experienced in, rock climbing, backpacking, and skiing.
Work Experience
Pacific Northwest Program Coordinator
American Alpine Institute2018 – Present
Processing registrations for public and private trips Processing Payments Tabling events and other PR tasks
Cashier
Western Washington University Bookstore2016 – 2018
•Assist customers with sales transactions, product information, returns and mail orders •Trained new employees on customer service, product, and procedures •Adept at handling a busy post office
Marketing Intern
Mortenson Construction Company2017 – 2017
•Assisted in social media efforts and event planning •Assisted in writing marketing and communications collaterals, including newsletters, special event materials, electronic and print mailings, presentations and brochures •Assisted in designing, editing, and prepare proposals for customers
Event Planning Intern
Western Washington University Undergraduate Vice Provost Office2016 – 2017
•Designed event programs and advertising materials •Promoted community engagement, collaborating with a diverse team of contributors •Organized public speaking events, a banquet and attended regular committee meetings
Lifeguard and Swim Instructor
Columbia Athletic Club2012 – 2014
•Coached all ages and levels on how to swim and water safety First Aid/CPR/AEO certified
Shift Lead
Menchies Frozen Yogurt2013 – 2013
•Supervised team and trained new employees on appropriate customer service, store procedures and staff morale •Responsible for opening and closing store as well as taking inventory