Katrina Raymundo
OFFICE COORDINATOR · Promotion Plus Sign Co., Inc
In My Own Words
Resourceful and task-oriented
individual with 12+ years' successful track record in providing
administrative support and
customer service. Adept in
interpersonal communication skills
and organization who understands what it takes to work with a team,
build long-lasting relationships with
clients and maintain a vibrant and ambitious "can-do" attitude.
Work Experience
OFFICE COORDINATOR
Promotion Plus Sign Co., Inc2022 – Present
Organized and adaptable Office Coordinator responsible for the overall front office activities and coordination of office operations, procedures and resources to facilitate the organizational effectiveness and efficiency of Promotion Plus and its environment. Amenable for a full range of office activities, specialized clerical support, and projects, assisting in planning, organizing, implementing, and accomplishing department day-to-day functions and goals. Manages the entire office by coordinating various office tasks and functions to ensure office operations run smoothly at all times. Oversees the adherence of office policies and procedures among internal staff. Responsible for all travel arrangements and hotel/transportation accommodations for all employees. Assists in the preparation of departmental and/or company wide meetings, as well as client visits. Performs general office functions: reception, phones, supply ordering, errands, housekeeping, mailings, etc. and managing the vendors and office equipment to support such functions. Supports each department's administrative functions by maintaining all data entry spreadsheets.
LEAD LOAN OFFICER ASSISTANT
Interactive Mortgage2020 – 2022
Versatile Lead Loan Officer Assistant experienced with providing excellent administrative support to Operations through assisting high-producing Loan Officers in all aspects of the mortgage loan origination process from licensing to closing documents. Provided support to loan officers by ensuring the accurate submissions of mortgage applications by gathering, reviewing, verifying necessary loan documentation such borrower's income, credit reports, employment and residential histories and title reports. Exceeded LOA submission goals by maintaining a record of 400 loans a month. Functioned as the liaison between the Director of Production and the Mortgage Licensing Group to keep current on all licensing requirements and continuing education classes for the company and the loan officers. Assisted with other departments such as Human Resources with employee onboarding and Marketing with all relations to Yelp, BBB and Zillow.
EXECUTIVE ASSISTANT
Starch Creative2019 – 2020
Dedicated and enthusiastic Executive Assistant with a track record of effectively coordinating and scheduling meetings and events. Known for providing efficient administrative support to a C-level Executive. Managed Executive's ever-changing business and personal calendar that included, but not limited to, meetings and appointments. Coordinated travel arrangements and logistics for the entire company which included booking flights, reserving hotel accommodations, and preparing itineraries. Functioned as the liaison between the clients, employees and the Executive. Composed and distributed internal and external company-wide announcements via Mailchimp and Slack. Organized company off-sites and events to build morale and promote company culture between the two locations in California and Oregon. Anticipated the needs of the Executive and implemented action accordingly. Ascertained and preserved the confidentiality of Executive's communications and documentation
STORE MANAGER
Active Ride Shop2008 – 2019
Experienced Store Manager versed in all aspects of running a successful retail store including profit generating operations, merchandising, recruiting, and building customer rapport. Effective leader skilled in developing and motivating employees to performance excellence by fostering a team environment focused on group success. Directed overall management and operations of a brick and mortar retail location, generating $1 million in annual sales. Exceeded annual goals in key metrics including profitability, KPIs, and CRM data while maintaining a top 3 converting store. Collaborated with the marketing and brand representatives to develop in-store advertising strategies and events resulting in sales increases of up to 120% above projections and community outreach. Maintained product inventory levels and provided feedback about trends for new products and reorders. Sustained high evaluation scores for audits, QC, and mystery shops above 90%. Conducted manager and associate meetings of 25+ team members to identify developmental opportunities for future growth of associates and sales. Recruited, hired and staffed valuable team members to continuously leverage store-wide leadership. As well as completed and followed up on all paperwork and routines connected to payroll and benefits.