Jordan Gold
PR & social Media Coordinator · YT Industries USA Inc.
San Clemente
In My Own Words
Motorhead with many years of experience working directly with customers & partners with a passion for communication, keen eye for detail, goal-driven, and well-qualified for communication positions. Versatile, punctual, and knowledgeable in the world of action sports. Good with prioritizing and time management. Brand- focused and excited to give customers and partners the results and experience they deserve. Organized, motivated and responsible worker that seeks success for myself, my department and my employer.
Work Experience
PR & social Media Coordinator
YT Industries USA Inc.2019 – Present
Responsible for marketing efforts for YT North America including project management and process creation, marketing budget planning, social media, news content planning, athlete management, ambassador management & engagement planning, marketing plan creation, public and press relations, asset planning & management, event planning and attendance. ? Notable Projects: Showroom Activations, Field Trips, Rolling Circus (Traveling Product Demo), Trails Project, Giving TUESday, Live Caged Campaign, Road to Rampage Video Planning, Multiple product launches including bicycles and performance wear, Press Camps, Press Release and Newsletter creation .
Customer Service Level 1
YT Industries USA Inc.2018 – 2019
Email, phone, social media direct message & around the clock web chat customer support to assist customers with orders, sales, and shipping in a timely and effective manner.
Store & Service Manager
G2 Bike Shop2016 – 2017
Responsible for store inventory, staffing, purchasing, customer repairs, and warranties.
Service Lead
Rock N' Road Cyclery2012 – 2016
Built and repaired the high quality bikes in Southern California. Responsible for professional bike builds, training new employees, and providing customer service.
