Jenna Pfaff
Sales Associate · J. Crew Merchantile
Fort Collins, CO
In My Own Words
I am currently a student at Colorado State University. I am working towards a degree in Apparel and Merchandising.
Work Experience
Sales Associate
J. Crew Merchantile2016 – Present
Responsible for welcoming in customers and ensuring exceptional customer service Handled online sales, finding the item, packing, and shipping them off Ensuring the sales floor looked nice and welcoming to customers
Product Management Intern at Roxy
Quiksilver2017 – Present
• Keep buy log and IGP sheet updated by program/season • Communicate with Hong Kong PD team to update sample WIP report, which includes tracking Protos, Fits, PP’s • Pull VLP reports in PLM, create new style number and shells, update forecasts, delivery dates, colors, units, pricing, etc. • Create seasonal SMU books in order by account, with CADS, SHR’s, and submits • Update status of product in Salesforce • Attend fit meetings with the Hong Kong team, input visual comments, and take fit model pictures • Organize global lines for Product Managers and Marketing for sales meetings and photo shoots • Work with AI files to create merchandise pages for Sales Reps to review with Buyers by delivery and color story • Research competitor styling/pricing/colors and monthly shopping reports
Sales Associate
Nordstrom Women's Shoes2015 – 2015
I was responsible for welcoming in customers and ensuring exceptional customer service I handled merchandise and recorded inventory on stock I achieved the highest sales in women's shoes for a 2 week pay period of $17,000
