jeremy viets
Inside sales & Account manager · Nefco Corporation
Denver, CO
Work Experience
Inside sales & Account manager
Nefco Corporation2020 – Present
Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner Handle 60+ incoming calls per day in high volume, trade specific, environment Work directly with outside sales reps to maintain & grow accounts up and down the East Coast leveraging large distribution network. Coordinate & manage large direct shipments to construction sites across United States regularly involving 100-300k worth of material. Schedule orders according to customer specific requirements Source materials that NEFCO does not keep in stock through interaction with vendors and purchasing team Understand & apply regionally specific pricing strategies in highly competitive bid scenarios Review cut sheets to provide accurate quotes for custom job requirements Maintain current product knowledge spanning thousands of products by attending industry events and trade shows
Operations & Fleet Manager
Hudson Valley Harvest2018 – 2019
Handle all aspects of inventory management implementation on-site Begin integration of new technology for daily issue reporting at point of delivery Maintain and coordinate fleet of 19 trucks and vans across 3 companies Design & implement new driver training, handbooks, daily logs, and safety compliance Handle all driver candidates, interviews, injuries, on-boarding, discipline Champion lean initiatives in regards to operations and distribution best practices Manage inventory at remote facilities and build systems to simplify Oversee and improve pick-pack processes and procedures Reduce waste and find creative outlets for leftover product
Operations Manager
Piece by Piece Movers2018 – 2018
Manage and provide guidance to crew of 30-50 movers daily Weekly audit and reconcile t-sheets payroll system Manage fleet of 15-22 box trucks both owned and leased Maintain relations with vendors to assure quick turnaround and speedy service Daily dispatching and routing duties to assure jobs are properly staffed Organize and maintain driver files Oversee hiring, firing, disciplinary action, and promotion Remotely facilitate interstate & cross country moves Remotely manage two warehouse storage facilities and warehouse managers Integrate new electronic bill of lading system to replace paper waste On call 24/7 for operational issues
Lead Delivery Driver & Driver Trainer
Room & Board2014 – 2017
Run independent delivery business on road Work with long term partner to complete daily stops Provide exceptional customer service and design advice Train new hires on delivery procedures and expectations Lead quality check initiatives for driving team Handle high stress and customer-facing issues with professionalism and confidence Maintain safe driving record Measure customers homes/offices for fitment recommendations Schedule and maintain fleet of leased vehicles and occasional rentals
Hot Stamp Manager & Driver
Mid-Atlantic Packaging2013 – 2014
Delivery runs (20-40 stops) in NJ, MD, DE, PA, and VA Occasional overnight stays for delivery routes Unloading trailers of paper and plastic products with forklift Operating machinery & supervising small crew on hot stamp press Work with sales to expedite important jobs Reorganizing and maintaining press area Maintaining warehouse Processing/Palletizing outbound UPS shipments (30-150)
Sales & Inventory Lead
Ski and Snowboard Liquidators2011 – 2012
High volume sales during peak season (competitive sales at events) Manage backroom inventory Traveling sales (20% of the year) Lead teams in setup and breakdown of events Wholesale deal negotiations Maintain rep relationships Bootfitting & equipment sizing Product knowledge expertise
Preventative Maintenance Technician & Receiving Lead
Sears Holdings2008 – 2011
Preventative Maintenance Tech (1yr): General store maintenance (bulb replacement, ceiling tile replacement, large display changeover) Troubleshoot kiosk issues Ordering/Scheduling repairs on small engine machines Assembling various pieces of equipment from snow-blowers to elliptical machines Fixing and maintaining inventory counts on all returned product Receiving Lead: Receiving/Unloading multiple trailers weekly Sorting and organizing large warehouse with team of 5-12 Handling customer requests for repaired product, product pickup, and general inquiries Warehouse inventory audits Assisting loss prevention protocol