Jack Bell

Cashier · KITH

Los Angeles, CA

In My Own Words

My name is Jack Bell, I am a Junior at FIDM (Fashion Institute of Design & Merchandising) studying Merchandise Product Development and I am looking to get my feet wet in the fashion industry. I have a lot of knowledge about streetwear from working at KITH and being a manager of a skate retail store.

Work Experience

K

Cashier

KITH

2023 – Present

- Providing effective customer service and contributing to a luxury store atmosphere. - Processing returns, exchanges, refunds, and adhering to store policies and procedures in handling customer complaints. - Processing all transactions regardless of payment method and preventing fraud.

MS

Store Manager

Mainland Skate & Surf

2021 – 2022

- Provided leadership to the team and consistently coached and followed up to ensure that delivery on service standards were provided to each customer. - Managed daily operations and activities of a team including 2 assistant managers and 10+ sales associates. - Conducted market research to analyze store numbers for strengths and opportunities, planned budgets and goals for my location. - Hired, trained, and mentored employees for various positions throughout the store.

MS

Sales Associate

Mainland Skate & Surf

2020 – 2021

- Created an engaging shopping experience for customers by initiating conversations and interacting in an authentic and personal way. - Provided customer satisfaction by providing prompt, efficient, and courteous service. - Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

SP

Sales Associate

Shoe Palace

2019 – 2019

- Increased personal knowledge of products, sales techniques, and promotions through continuous professional training and development. - Achieved 3rd highest sales goal in the country throughout all of Shoe Palace Corporation throughout one quarter.