Gerard Polite
Sales Associate · Finish Line
Charlotte, NC
In My Own Words
Outgoing team player with strengths in customer service, communication, and execution of various tasks as liaison for company and customers. Excels at multitasking in a fast paced environment and completing projects within time constraints. Able to grasp new concepts quickly. Proficient in MS Word, and PowerPoint.
Work Experience
Sales Associate
Finish Line2019 – 2019
Sales Associates are the frontline for customer service at Finish Line. As a sales associate, my responsibilities include, but are not limited to: ? Answering questions about our products, merchandise and services. ? Helping customers find specific sizes for shoes and apparel. ? Being up to date on trends, styles, and brand technology. ? Operating the cash register, and helping organize product display. ? Making sure the store is a clean, safe environment for my customers, my coworkers and myself.
Fulfillment Specialist
Printful2018 – 2019
Team lead that assists that shift manager in making sure that the shift runs smoothly and that all shift goals are reached. ? Trained in each section of the direct-to-garment area of the warehouse. ? Picking - Choosing the shirts out of the stock area ? Printing - Sending the shirts through our state of the art DTG printers. ? Quality Control - Shirt inspection to make sure it meets Printful standards of quality. ? Sorting/Shipping - Ensuring every item in the order is collected and shipped off safe and soundly. ? Able to train new employees in each of these sections.
Receiving Clerk
Central Line and Direct Line2017 – 2018
Ensure that Central Line and Direct Line have all necessary supplies and clear debris from processing area ? Clear processed garments/cartons to staging areas ? Ensure the truck is unloaded ? Key receive Direct Shipments ? Verify floor readiness of pre-ticketed cartons and move to floor ready staging area
Youth Entertainment Merchandise Lead
Central Line and Direct Line2017 – 2018
? Handled the display of the youth and infant toys section. ? Worked with my supervisors to create displays that helped convey stories to entice customers. ? Directed my team on where to display merchandise in order to visually appeal to customers.
Concessions, Usher, & Kitchen Prep
CAROLINA CINEMAS2015 – 2017
Greets customers, helps customers print out tickers from online vendors, take orders for concessions such as popcorn, soda and selections from our bar. Runs from hot food from the kitchen to theatres that customers have ordered. ? Keeps the theatre lobby presentable, wipe down counters and windows, restocks napkins, straws and lids. Cleans each theatre after each movie showing, takes dirty dishes to dishwasher. Also delivers hot food from the kitchen to the customers in theatres. ? Cleans ingredients, measures out portions, prepares sauces and dressings, and helps with making meals for customers if the cook line is backed up. ? Organizes dry stock areas, keeps count of stock inside the concession stand, and helps with inventory count.
Sales Associate
OFF BROADWAY SHOE WAREHOUSE2016 – 2016
? Assist customers with the selection and purchase of shoes. ? Provides a high level of sales by being knowledgeable about product lines. ? Strive to meet or exceed all sales and operational goals as established by the store management team. ? Assists with product placement as needed and maintain a neat and inviting selling area. ? Cross-trained to serve as a cashier when requested by management.
Freelance Online Editorial Assistant
SNEAKERHISTORY.COM2015 – 2016
? Part of a team of editors that come together to brainstorm and draft ideas to publish. ? Write pieces of text for target audiences with illustrations. ? Research and proofread submissions to help add detail, correct mistakes, and upgrade the overall quality of articles written by me and others.
