Emilie Lawson
People Operations Professional · S&S Activewear
San Clemente, CA
In My Own Words
Accomplished Human Resources professional with extensive experience in recruiting and talent management for high-volume positions. Supports a culture of engagement, positive environmental impact, sustainability, and corporate social responsibility. Integrates and coordinates people and resources in complex situations to achieve maximum efficiency. Envisions direction and operates with a sense of urgency. Infectious energy and enthusiasm and offers encouragement and an optimistic outlook. Skilled in Project Management in support of process improvement focusing on corporate hiring.
AREAS OF EXPERTISE
People/Team Development and Engagement
Coaching & Training
Talent Acquisition
Onboarding
Workshop Facilitation
Team Leadership
Cross-Departmental Collaboration
ADP Workforce Now
Proficient in French
Work Experience
Director of Talent Development
S&S Activewear2022 – 2023
Direct and manage the design, implementation, administration and/or assessment of the strategic workforce planning program and initiatives. Conduct workforce analysis for all high impact positions as well as ensure annual development plans are introduced, created, and supported by leaders for all employees. Oversee the execution of the performance management cycle, succession planning and all training programs. Plan and direct the operation of the department, including curriculum design and instructional training. Evaluate program effectiveness and revise training programs, materials and instructional aids as required to ensure achievement of program objectives by individual learners and the program plan.
Key Accomplishments Created and rolled out Performance Management and Performance Review training for a new process through the HRIS and lead training sessions for all leadership positions. Created and rolled out Union training and lead training sessions to warehouse management teams. Communicated and launched 16 new company wide policies and met a 100% review and acknowledgement rate within the scheduled timeframe. Collaborated with Talent Acquisition team to create and launch a 90-day pulse survey. Collaborated with Talent Acquisition Manager to create and launch a recruitment best practice training. Created an OSHA compliance training. Coordinated an Investigative Techniques training for managers and corporate leaders throughout the company.
People Operations Manager
S&S Activewear2020 – 2022
Partner with leadership team to understand and execute the organization’s talent strategy for recruiting, current and future staffing needs and oversee proper use of applicant tracking system. Guide teams to ensure a strong retention strategy is in place through stay interviews, exit interviews, engagement activities, 'town hall meetings', benefit evaluations and work anniversary program. Provide support and guidance when complex, specialized and sensitive questions and issues arise. Management of talent acquisition process, including recruitment, interviewing, and hiring. Ongoing collaboration with leadership to understand skills and competencies required for open positions. Mentor leadership and HR team on disciplinary meetings, terminations, and investigations. Ensures maintenance and accuracy of HRIS system, employee files, records, and documentations through periodic audits of HR files and documents. Oversee all aspects of new hire onboarding, orientation and training follow up. Coordinate performance evaluations for all departments and provide mid-year and yearly evaluations for HR team. Collaborate with HR leadership and legal team to ensure overall policy and employment standard compliance.
Multi-Unit Talent Acquisition Manager
H&M Hennes & Mauritz2019 – 2020
Mentor management teams to use the H&M values to identify top talent when recruiting as well as coaching existing employees to ensure they work through our values. Maintain an in-depth knowledge of the recruitment processes: candidate sourcing, resume screening, interview skills from initial needs to the hiring stage to ensure that we have qualified recruiters in each store. Completes proactive planning to ensure the district and stores maintain the ideal staff levels set by District Controller for the ideal store situation. Accountable for district recruitment goals and KPI’s as well as routines and guideline set by the Regional HR manager Communicates staff -levels, recruitment plans, & goals to stores, district & regional teams on a regular basis. Plans development for and provides ongoing coaching to staff on the recruitment process and standards including members of the District Team, Store Managers and Department Managers Ensures the quality, professionalism and consistency of the recruitment process for the entire district and takes an active role in this process. Through workshops, coaching and follow up I ensure that training plans are completed and delivered to all new hires at the job offer.
Store Director
H&M, Hennes and Mauritz2014 – 2019
Regularly analyze and follow up Sales & Profit KPIs and take actions accordingly to maximize results Set the hours plan in line with the sales budget together with the district team Prioritize actions that have a clear impact on selling Give feedback to the District Team regarding the store allocations to secure a good garment level to support the selling Ensure that the store execution continually meets H&M standards and follow up using the customer experience tool Ensure H&M customer service standards are delivered Actively prevent loss together with Store Team and ensure that all appropriate audit guidelines are being followed Oversee and manage recruitment, training, development and succession planning Evaluate and manage the performance of Store team members; execute development plans, feedback and take actions to improve performance and develop team accordingly Actively work with talent and leadership development in Store in order to support the business needs
