Dustin Davis
Account Executive · West Marine
Denver , CO
In My Own Words
Persuasive, dynamic and results-driven Account Executive, with proven 9+ years’ experience spanning sales, customer service and business development. Consistently achieve record-setting sales figures, territory expansion and new account development. Increase revenue growth by building robust sales pipelines, growth opportunities and stakeholder engagement. Exhibit schedule flexibility and adhere to standard work-from-home guidelines.
Work Experience
Customer Service Representative (Remote)
West Marine2020 – Present
Maintain efficient rate of contacts, and report to the assigned Contact Center Lead. Call new clients to advertise new service offers service, and adhere to all schedule changes. Work assigned schedules and provide solutions to both internal and external customer issues. Reach out to clients via voice and digital channels with creative content presentation skills. Receive inbound calls, log call information, and accurately deliver consistent information in a high speed environment.
Account Executive
Yelp2021 – Present
Consistently achieve monthly average sales of $25K, and top 10 sales in a team of 75. Acquire new business and build relationships with digital marketing agencies. Provide accurate weekly forecast, detailed sales plans, and proficient training sessions on effective campaign building and execution. Create sales presentations on products strength in connecting with consumers. Negotiate agreements, keep sales records, and render after-sales support to maximize customer loyalty.
Sales & Internet specialist
Boulder Boats2019 – 2020
Completed boats purchase paperwork and conducted sales presentations for customers. Earned multiple commendations for top online customer service in various designations. Trained staff on product sales, and developed specifications for server and multiple websites. Consistently increased revenue generation with excellent inventory and sales presentations
Inside Sales Representative & Manager
The Ski Shack2012 – 2018
Ordered products from vendors, scheduled service appointments, and processed claims. Remodeled and built up a store ground up by properly staffing and securing all supplies. Organized multiple events and traveled to multiple stores to keep adequate stock of items. Consistently exceeded monthly sales quota and demonstrated product knowledge to clients. Led 16 Cable Park staff in maintaining water system designed for diverse people of all ages and skill levels.
Inside Sales Representative / Manager
Tommy's Slalom Shop2015 – 2017
Earned annual profit of $23K+ in boat leasing; exceeding $10K target, as the Leasing Boat and Warranty Manager. Managed contracts, scheduled rental boats, and delivered boats to customers. Facilitated product selection, assisted customers with scheduling service appointments. Managed inventory, partnered with warranty vendors, and evaluated deposits and registers. Supervised 5 staff members, achieved sales quotas, and ranked 1st or 2nd among salesmen.
