Alyssa Augustine
Sales Associate - Clothing · REI (Recreational Equipment Inc)
Phoenix, AZ
In My Own Words
Industrial Designer inspired to question norms, explore creativity, and improve quality of life for the individual & the planet through design. Originally an apparel designer, I gained my industry experience as a technical designer/product developer in the juvenile industry ranging from infant hosiery to hard good design. This led me to Arizona State University where I completed my master degree in Industrial Design. Now, I push the realm of traditional design by cultivating great product experiences with purpose. Product can't just be "pretty" anymore, it should make the user feel something, fulfill the desired need & be respectfully and responsibly designed... & that is the challenge I am here for. -- "If you are what you should be, then you will set the world on fire." --St. Catherine of Siena
Work Experience
Sales Associate - Clothing
REI (Recreational Equipment Inc)2019 – Present
-Gain high level of knowledge in technical material development, unique features and benefits of soft goods products -Assist customers with outfittings for outdoor adventures & travels, both domestic & international - Familiarize and study leading outdoor industry brand's market placement to provide customers appropriate product knowledge
Technical Designer - Travel Goods & Accessories (Freelance)
Goldbug Inc2018 – 2019
-Designed & developed goods & accessories for the travel category including: soft shell baby carriers, children’s harnesses, backpacks, shopping cart covers & after market car seat accessories (seat protectors, car seat liners, strap covers, headsupports) -3D modeled & rendered silicone & plastic products including pacifier holder, shopping cart snack tray & snack cup -Evaluated & communicated with factories & production team on all samples from 1st development to top of production
Technical Design Manager & Product Developer
Goldbug Inc2017 – 2018
-Managed Technical Design team to develop, review & evaluate high liability product (soft & hard goods) in the newborn, infant, toddler accessories, hosiery, shoes & cut & sew travel goods markets from creation to production -Communicated cross-functionally & partnered with internal teams, including, product integrity/quality control, sales, design & merchandising; and with external customers such as Target & Wal-Mart technical teams -Reviewed competitor & similar product patents to avoid product infringement -Created & maintained construction & graded specifications for all product categories including owned & licensed brands -Communicated approvals, rejections & changes with oversea vendors & factories -Worked with design, merchandising, sales & production planning departments to implement cohesive & on time development calendars
Customer Service Representative
Exxel Outdoors2014 – 2014
-Assisted customers with defective outdoor products such as backpacks, tents & apparel & ensured positive outcomes -Successfully navigated inventory management software (EBA) to order & return/exchange merchandise -Expanded knowledge of the outdoor industry & outdoor products
