Jun 2023 — Now
- Managed cross-functional calendars to align sample timelines and ensure on-time execution of the GTM schedule
- Acted as the operational hub across planning, production, sales, and finance teams to drive project execution and meet seasonal deliverables
- Led corporate project management initiatives, driving the development of customized products, building and maintaining seasonal timelines, ensuring seamless execution across design and production to meet strategic objectives.
- Supported execution of a 250-person annual corporate event, assisting with day-of logistics including attendee check-in, vendor coordination, setup and teardown, while serving as the on-site point of contact to ensure smooth operations and timely issue resolution.
- Coordinate photoshoot logistics by ensuring timely arrival of samples, collaborating with the art department to meet creative timelines, and proactively identifying alternative options to avoid delays
- Analyze historical sales data, market trends, and inventory levels to optimize assortment planning across multiple product categories. Driving data-informed decisions across merchandising and creative planning
- Lead Wholesale sales strategies and seasonal line presentations, securing new accounts and expanding market presence in key regions
- Oversee order fulfillment and shipping logistics, achieving on-time delivery and high retailer satisfaction
Jan 2023 — Jun 2023
- Category / Product manager for Dakine Apparel: reviewed and assisted in briefing the line, design and development, sample management, wholesale order operations, catalog development, shipping operations
- Coordinated athlete marketing feedback and product launch support with brand and digital teams
- Direct point of contact for all Licensees
- Managed all International distributors and International order fulfillment
- Maintained calendar visibility for all reps and owned communications for seasonal GTM activities
- Kickstarted Dakine and Body Gloves first involvement with A Walk on Water non-profit
Feb 2022 — Jun 2023
- Managed all communication with our sourcing company: pricing structure to ensure established margin, calendar operations, development of product, and color sign off
- Direct contact for all reps with communication of sample timing, order deadlines, line and shipping updates
- Developed the launch of Elastic Suite as the new B2B site and manage the day-to-day operations
- Contributed to the integration and onboarding of NetSuite ERP to our wholesale business
- Launched and manage new 3PL in Canada
Oct 2020 — Jun 2023
- Collaborated in the relaunch of Dakine Apparel through managing the new sourcing company with product line management, product calendars, design, and shipment tracking
- Contributed to the setup and launch of a new 3PL. Assisted with OMS, diagnosing receiving errors, monitoring orders, carton exports, ASN imports, managing ATS
- Managed all rep and athlete sample orders
- Directed the PDP photoshoots for all Dakine Apparel
Jul 2019 — May 2020
- Managed store inventory based on sales plans, capacity, key promotional periods, sales trends, and peak selling periods
- Forecasted future sales for pre-books on key materials based on current and past season selling
- Creation of weekly Ad Hoc reports to analyze daily sales and react to current store inventory levels
- Managed proper inventory levels in all vertical retail doors, from initial allocation through the replenishment processes and down to the size level to maximize sales and improve turn
- Managed and optimized inventory levels in both our retail and outlet stores and distribution center
- Worked directly with buying, wholesale, and DC operations to support GTM and retail readiness
- Monitored delivery of product to distribution center and communicate potential threats to inventory and impact on visual merchandising
Aug 2017 — Jul 2019
Sales Operations Coordinator – Key Accounts ·
Boardriders- Provided exceptional sales support to buyers and sales reps including entering manual orders, systematic orders, managing and updating order statuses, and responding to emails/phone calls within a timely manner
- Provided sales reps with product information when needed through digital catalogs and other platforms
- Managed and maintained order book for all Canadian Key Accounts, including Sport Chek
- Assisted with management of top accounts (Amazon, Zappos, Macy’s, etc.) in the company when needed or when team members were out
- Extensive knowledge of SAP, BI and other reporting tools, including SalesForce to maximize visibility on all orders and inventory
- Worked with the warehouse daily to diminish shipping and packing delays