Alex Spurzem
Operations Manager · Marko Foam Products
Newport Beach, CA
Work Experience
Operations Manager
Marko Foam Products2015 – Present
-Managed daily operations by directing staff on what orders to produce -Scheduled daily deliveries for the delivery van -Set up shipments both foreign and domestic -Responsible for managing inventory of surfboard blanks, wood, and other materials needed for production -Increased sales by contacting new prospective customers -Attended trade shows to spread brand awareness and meet new clients -Answered customer service phone lines to provide feedback
shipping & receiving/ customer service
Sundance Beach (website headquarters)2014 – 2015
- Responsible for receiving inventory of goods/commodities - Processed product orders and invoices - Requested call tags and return authorizations from sales representatives - Responsible for packaging and shipping goods and completing online orders - Answered all calls and emails related to sundancebeach.com. Including general questions; warranties, return policies, store location, and products - Conducted Website Marketing during downtime by posting for-sale products on marketing websites such as Wanelo, Polyvore and Fashiolista
assistant sales manager
Sundance Beach (retail store)2013 – 2014
- Responsible for leading sales team/ ensuring all employees are on task and aware of daily goals - Assisted customers with any and all customer service issues - Responsible for knowing design features and warranty of all footwear - Responsible for assigning sales associates to specific areas of the store - Responsible for all daily store functionalities, including inventory checks, store presentation, opening and closing the store - Active brand ambassador