Tom Mann

Tom Mann

Senior Business Account Executive III at Comcast Business

Fort Collins, CO

In My Own Words

Sales professional with over a decade of experience and a passion for helping businesses grow. Currently serving as the primary point of contact for Comcast Business in Fort Collins, I work closely with local business owners to design tailored solutions that fit their goals—whether that’s setting up dedicated fiber circuits, deploying VoIP systems, or getting new construction online with the right services from day one.

I specialize in simplifying complex tech and delivering clear, honest support, especially for startups and businesses navigating growth. I’m committed to making the process smooth, efficient, and aligned with what each business actually needs.

Looking to switch providers or planning a new location? I’m happy to chat through your options, no pressure, just helpful info.

Work Experience

Senior Business Account Executive

Comcast

2022 – Present

• Increased inbound leads by 400% through strategic retail partnerships and training initiatives • Specialized in dedicated fiber circuits, VoIP solutions, and new construction service planning • Collaborated with engineers and construction teams to manage complex infrastructure rollouts • Trained regional sales teams and retail staff, improving product knowledge and engagement • Known for simplifying technical systems and creating tailored solutions for small businesses

Mortgage Loan Officer

M&T Bank

2020 – 2022

• Closed over $50 million in total loan volume in 2021 • Ranked top 10 of 74 loan officers nationwide for monthly closings • Managed a $14M pipeline on a 75-day cycle, consistently funding $3.5M+ per month • Trained and mentored new loan officers, accelerating ramp-up and performance • Maintained top-tier customer satisfaction through clear communication and reliable service • Ensured strict compliance with all federal and state lending regulations • Built lasting client relationships through honesty, responsiveness, and trust

Sales and Leasing Professional

West Herr Automotive Group

2017 – 2020

• Achieved highest customer satisfaction scores on a 22-person sales team • Consistently secured high-value deals and maintained top gross per sale • Won Infiniti’s regional sales contest for new vehicle sales in Summer 2018 • Collaborated across dealerships to streamline test drives, pricing, and financing options • Built strong client loyalty through attentive follow-up and honest communication

Lead Product Specialist/BDC

Towne BMW

2016 – 2017

• Led day-to-day showroom operations to ensure premium customer experiences • Held the highest rate of return appointments per customer in the dealership • Trained all new hires on product knowledge, delivery process, and feature demos • Played a key role in increasing customer satisfaction during new vehicle deliveries

Education

University at Buffalo

Projects

GearFix

https://www.gearfix.io/

GearFix is a mobile outdoor gear repair service that connects riders and skiers with expert techs for fast, high-quality tune-ups. Think of it as the “Uber” for bike and ski repair. Designed for convenience, speed, and craftsmanship in a space where traditional shops often fall short.

Interests

Skiinghiking & exploringDownhill Mountain Bike

Skills

Employee TrainingEnterprise Technology SalesTechnology SalesSalesforce.comProduct PresentationStaff TrainingEvent PlanningCRM DatabasesExceeding QuotasMortgage LendingSales PerformanceRevenue & Profit GrowthBusiness ProspectingStrategic PartnershipsCross-functional Team LeadershipContract NegotiationCustomer Relationship Management (CRM)Coaching & MentoringProduct DemonstrationLoan OriginationFinanceTeamworkCustomer ServiceCommunicationTelecommunicationsBusiness DevelopmentEmotional IntelligencePersuasionCreativity SkillsSalesCustomer SatisfactionCustomer RetentionAutomotive AftermarketNegotiationSales OperationsProduct Knowledge

Industries

BikeLifestyleOutdoorHealth & FitnessFashion

Connections