Tia Chen

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Retail Marketing Specialist
Vista | United States

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Fashion
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Apparel

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Summary

Activity

Work experience

Roark logo

Roark

Retail Marketing Specialist | 06/2022 - 11/2023

- Implemented and executed a rolling POP program for Roark stores and wholesale accounts - Project Manager for sales catalogs across 3 divisions (photoshoots, samples, video shoots, internal deadlines, printing coordination) - Planned brand and wholesale events across Roark men's mainline, and Roark Run Amok - Organized and facilitated samples for all web photoshoots as well as coordinated all DTC assets with the studio - developed a process with the site merchandizer to efficiently get assets on the site - Project manager of wholesale fixtures and custom sections - Project manager of all wholesale windows across all 3 divisions as well as Roark Retail windows for special collections and sales - Processed all marketing promo orders - Collaborated on creative briefs for forward facing content
Roark logo

Roark

Marketing Coordinator | 05/2021 - 06/2022

- Project manager for weekly newsletters - Digital asset manager of all web assets - Sample coordinator for samples across 2 divisions - Coordinated seasonal photoshoots and travel for internal team and ambassadors - Built and facilitated POP for special collections
Roark logo

Roark

Store Manager - Los Angeles | 07/2020 - 05/2021

- Managed store opening and closing procedures - Trained and managed employees on store processes - Maintained a constant working knowledge of product - Merchandized store for optimal sales - Engaged with clients during regular store hours with excellent customer service - Planned and photographed in-store events - Reported daily and monthly numbers and KPIs - Pitched retail marketing ideas to increase traffic
Roark logo

Roark

Key Holder - Los Angeles | 11/2019 - 07/2020

- Managed store opening and closing procedures - Provided excellent customer service and brand knowledge
Lunya logo

Lunya

Social Media Coordinator | 03/2019 - 08/2019

- Created photo content for social media (Instagram, blog and Facebook) - Created a social content strategy every week - Reported on growth and other significant KPIs week over week and month over month - Worked closely with the creative team on ad content - Sent out PR packages and correspondence for press releases - Shot photographs on location of talent for blogs and campaign launches
AllSaints logo

AllSaints

VIP Relations Coordinator | 03/2018 - 04/2019

- Facilitated all press and VIP pulls for the company in North America - Allocated product for gifting and loans - Managed ROIs of VIP and press for all of North America, as well as gifting budgets - Scheduled appointments and interacted with stylists daily - Maintained constant working knowledge of product, while tracking placements in press and all social media outlets

Education history

Northern Arizona University logo

Northern Arizona University

None - Transferred Out | 2013 - 2014

Otis College of Art and Design logo

Otis College of Art and Design

Bachelors of Fine Arts | 2014 - 2016

Pasadena City College logo

Pasadena City College

AA | 2010 - 2013

Connections

Corey Brindley profile photo

Corey Brindley

Director of Marketing
Roark

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