Robert Olsen

Director of Product

2021 – Present

Develop and implement methods and procedures for monitoring projects. Drive innovative ideas, solutions and products through leadership and deceive action Active participant in management, sales and marketing opportunities Develop long term strategy, vision and priorities for the Product Team Train on project management practices and collaborate on their implementation. Work with product teams to manage client satisfaction. Champion the company objectives and product initiatives quarterly. Establish team OKRs and metrics to keep team members accountable. Work to remove cross-department blockers.

Product Owner

2019 – 2021

Communicates, prioritizes, and documents product user stories Scrum ceremonies, leads backlog grooming sessions, and owns/prioritizes the sprint/product backlog Provides advanced-level knowledge concerning the relevant customers, their needs, and pain points Builds productive working relationships with internal and external stakeholders to encourage collaboration, open communication, and transparency Represents voice and interests for 12 clients during Scrum ceremonies Communicates daily with more than 20 international developers

QA Engineer

2017 – 2019

Working knowledge of extensive, ‘niche’ technical specifications Ability to understand and communicate complex technologies and in a simple, effective way to a team of web developers Rigorous product testing and product familiarity Lead a team in BLE Android phones to run regressions, test tickets, write tickets, and help with any other unexpected events Ran test regressions in Testrail Created and tested tickets within Jira Head of QA for creating test suites and cases in Jira Utilized Basecamp to manage projects and team members in order to hit key performance goals

2012 – 2017