Sep 2022 — Now
Project Manager - IT, Cybersecurity, Application Security, Risk & Compliance · FROSCH by Chase Travel
Lead the execution of overall project direction and guidance while managing scope, technical resources, status updates,interdepartmental involvement and cybersecurity milestone reporting. Facilitate top level management through active participation in projects, devise schedules for project completion within expected project life cycle. Frosch Travel was acquired by JPMC as in currently merging into the Chase Travel platform.
* Enabled implementation of Cybersecurity Software, including Intune, CrowdStrike, 3Cloud Managed Security, SnyK and Tenable.io
* Key-Projects:
* Vulnerability Management Program.
* Privileged Access Management Program.
* JPMC Cyber CTC Control Assessments and Audits.
* SOC 2 Certification.
* PCI DSS v4.0 Gap analysis and Assessment.
* UAR Implementation for SOC
* Application Security SDLC Uplift and Migration.
* Frosch Policy and Procedure Uplift.
Mar 2020 — Aug 2022
Senior IT Project Manager Cybersecurity · Author by Humana
I lead the execution of overall project direction and guidance while managing scope, technical resources, status updates, interdepartmental involvement, launch readiness and cybersecurity milestone reporting.
Moreover, I also facilitated top level management through active participation in projects within Agile Safe project environment, devise schedules for project completion within expected project life cycle. Ensure availability and commitment of Customer contributors. Author by Humana was a Cloud Centric start up company, owed by Humana.
Key-achievements:
• Served as escalation point for un-resolved issues to promote community of operations.
• Enabled implementation of Cybersecurity Software, including Axonius, Cysiv, and ServiceNow IRM.
Key-Projects in my current role:
• HITRUST Certification Assessment.
• Deloitte Cybersecurity Strategy Engagement.
• Deloitte Integrated Risk Management Engagement.
• Humana EIP and Author by Humana Cybersecurity.
• 2020 Google Assessment.
Jan 2017 — Oct 2019
Project Manager / Scrum Master - IT Architecture · Winsupply
During this role, I performed day-to-day activities, such as organized scrum ceremonies, daily standup, backlog refinement, backlog grooming, sprint review & demo / retrospective and planning.
Moreover, I steered minor projects utilizing Agile Scrum, Kanban and Waterfall project environments. Data file transfer, interface setup, and maintenance for orders and customer database.
Key-projects:
Accounts Receivable Migration, Application Security, API Gateway, IMBi Power 9 Upgrade, Order Management System, B2B & B2C Digital Commerce, BCDR Semi Annual Fail Over Testing.
Aug 2012 — Apr 2019
eCommerce Business Development / Project Manager · Hubsoft B2B / B2C Software
Working with Hubsoft , I administered project planning and execution for the export of apparel and financial software data into Hubsoft Software for various clients.
Furthermore, I coordinated tasks, including product descriptions, categories and images, UPC codes, pricing levels, purchase restrictions, and sales categories. Maintained website portal issues, such as login, homepage & catalog branding, image rendering, and asset management.
Key-achievements:
• Increased market position by locating, developing, defining, negotiating, and closing business relationships, business needs assessment and solution planning.
• Reduced average order time from 3 to 1 days by launching Wendy's Corporate B2B platform for USA / Canada.
• Minimized customer service center cost and order fulfilment time respectively by 20% and 50%.
Jun 2010 — Jul 2012
Global AR / CS / eCommerce Manager · Dragon Alliance
•Managed Global Projects, Accounts Receivable, Customer Service, Web Team, and B2B Portal Department staff
•Managed Global Website Development, Global B2B portal ordering software project, and overall software implementation between global websites, B2B portal, and inventory/ordering system (Full Circle software) against project plans, budgets, and timelines.
•Successfully launched 6 international multi language websites, increasing product awareness and international branding by 40%. Specifically increasing Australian sales by 50%.
•Created and managed quarterly AR collection goal plans, bonus payments and final execution to plan reducing debtor’s days from 75 to 55.
•Managed planning action items and contingency plans in addition to weekly Executive Website/B2B Portal Project meetings and weekly AR/CS Team meetings
•Trained Domestic Reps, Employees and International Distributors on B2B Portal Ordering System
•Trained Art Dept., Team Managers & International Territory Managers on Website CMS Editing Tool
•Created Power Point Training Manuals for Website, B2B Portal & International Blog use and configuration
*Prepared new Excel planning templates with updated project plans and timelines
