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Information Technology

PM: IT, Cybersecurity, Application Security, Risk and Compliance 

IT & Technology

As an upbeat professional with years of IT-Project Management experience, I am confident in my ability to expedite performance criteria and I am prepared to meet and exceed the expectations of any company I work for! Using my unique skillset, I have always been a valuable member of corporate teams.
I interacted with team and stakeholders in a professional manner and made sure to address any concerns as quickly as possible. This allowed me to win their trust and develop congenial relationships with them on a long-term basis.
I believe that a Project Management professional should be champion in playing a diversified role in managing end-to-end operations. Therefore, I am well-versed in adapting to shifting priorities and challenges.
Furthermore, I am quite proficient at leveraging effective problem-solving techniques to anticipate, manage, identify, and resolve complex issues.
Addition talents that I possess include the development and implementation of proven strategies to minimize the costs via accurate valuation of expenses.
Talking about my tech skills, I am technically proficient in JIRA Align / Agile PM, Microsoft Projects, Full Circle ERP Software, Sage Line 50, Acc Pac, IPPF Travel database, Hubsoft, Vision Excel, Vixon Accounts, B.I.S, Turbo Cash 2000, Lotus / Liberty, CFACS, MproMS , ADI, J D Edwards, Sun Accounts, Integrated Financial Information System, Arbor, PASS / QuickBooks
If you want to talk about anything related to IT-project Management, I’d love to connect!

Lead the execution of overall project direction and guidance while managing scope, technical resources, status updates,interdepartmental involvement and cybersecurity milestone reporting. Facilitate top level management through active participation in projects, devise schedules for project completion within expected project life cycle. Frosch Travel was acquired by JPMC as in currently merging into the Chase Travel platform.
* Enabled implementation of Cybersecurity Software, including Intune, CrowdStrike, 3Cloud Managed Security, SnyK and Tenable.io
* Key-Projects:
* Vulnerability Management Program.
* Privileged Access Management Program.
* JPMC Cyber CTC Control Assessments and Audits.
* SOC 2 Certification.
* PCI DSS v4.0 Gap analysis and Assessment.
* UAR Implementation for SOC
* Application Security SDLC Uplift and Migration.
* Frosch Policy and Procedure Uplift.

Project Manager - IT, Cybersecurity, Application Security, Risk & Compliance

I lead the execution of overall project direction and guidance while managing scope, technical resources, status updates, interdepartmental involvement, launch readiness and cybersecurity milestone reporting. 
Moreover, I also facilitated top level management through active participation in projects within Agile Safe project environment, devise schedules for project completion within expected project life cycle. Ensure availability and commitment of Customer contributors. Author by Humana was a Cloud Centric start up company, owed by Humana.
Key-achievements:
• Served as escalation point for un-resolved issues to promote community of operations.
• Enabled implementation of Cybersecurity Software, including Axonius, Cysiv, and ServiceNow IRM.
Key-Projects in my current role:
• HITRUST Certification Assessment.
• Deloitte Cybersecurity Strategy Engagement.
• Deloitte Integrated Risk Management Engagement.
• Humana EIP and Author by Humana Cybersecurity.
• 2020 Google Assessment.

Senior IT Project Manager Cybersecurity

During this role, I performed day-to-day activities, such as organized scrum ceremonies, daily standup, backlog refinement, backlog grooming, sprint review & demo / retrospective and planning. 
Moreover, I steered minor projects utilizing Agile Scrum, Kanban and Waterfall project environments. Data file transfer, interface setup, and maintenance for orders and customer database.
Key-projects: 
Accounts Receivable Migration, Application Security, API Gateway, IMBi Power 9 Upgrade, Order Management System, B2B & B2C Digital Commerce, BCDR Semi Annual Fail Over Testing.

Project Manager / Scrum Master - IT Architecture

Working with Hubsoft , I administered project planning and execution for the export of apparel and financial software data into Hubsoft Software for various clients. 
Furthermore, I coordinated tasks, including product descriptions, categories and images, UPC codes, pricing levels, purchase restrictions, and sales categories. Maintained website portal issues, such as login, homepage & catalog branding, image rendering, and asset management.
Key-achievements:
• Increased market position by locating, developing, defining, negotiating, and closing business relationships, business needs assessment and solution planning.
• Reduced average order time from 3 to 1 days by launching Wendy's Corporate B2B platform for USA / Canada.
• Minimized customer service center cost and order fulfilment time respectively by 20% and 50%.

eCommerce Business Development  / Project Manager

•Managed Global Projects, Accounts Receivable, Customer Service, Web Team, and B2B Portal Department staff  
•Managed Global Website Development, Global B2B portal ordering software project, and overall software implementation between global websites, B2B portal, and inventory/ordering system (Full Circle software) against project plans, budgets, and timelines.  
•Successfully launched 6 international multi language websites, increasing product awareness and international branding by 40%.  Specifically increasing Australian sales by 50%.  
•Created and managed quarterly AR collection goal plans, bonus payments and final execution to plan reducing debtor’s days from 75 to 55.  
•Managed planning action items and contingency plans in addition to weekly Executive Website/B2B Portal Project meetings and weekly AR/CS Team meetings
•Trained Domestic Reps, Employees and International Distributors on B2B Portal Ordering System
•Trained Art Dept., Team Managers & International Territory Managers on Website CMS Editing Tool
•Created Power Point Training Manuals for Website, B2B Portal & International Blog use and configuration
*Prepared new Excel planning templates with updated project plans and timelines


Global AR / CS / eCommerce Manager

Rob Zornada is a PM IT, Cybersecurity, Application Security, Risk and Compliance at FROSCH by Chase Travel in Carlsbad , California.

Rob Zornada

Rob Zornada

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Natal Tecknikon

Chartered Institute of Secretaries and Administrators