Rachel Hardy

Modern Luxury Brand September 2016- Present • Brand Ambassador • Deliver renowned and authentic service to create a Modern Luxury customer experience • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships • Stay current with market competition, industry, fashion trends and customer shopping behaviors • Serve as a leader

Part-time Supervisor October 2014 – May 2016 • Supervise others and provide on-the-job training. • Skilled in the use of technology, Microsoft Office 2013, and personal computers • Coach team on how to maintain and keep high KPI's • Create and implement custom looks for each consumer • Coach team on styling techniques • Recommend, select, and help locate or obtain merchandise based on customer needs and desires • Receive payment by cash, check, credit cards, vouchers, or automatic debits • Process merchandise returns and exchanges • Open and close cash registers, performing tasks such as counting money, balancing cash drawers • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations LEVIS Acting Assistant Manager August 2015 – March 2016 • Back of House Organizer • Driver of Sales (UPT’s & ADS) • Recruiting/Interviewing • Conflict Resolution Skills • Training and Development • Development of Everlast