Phillip McSween
Director, Inside Sales
Broomfield | United States
Skills
No information
Interests
No information
Industries
Fashion
Tech
Activity
Work experience
Neat Loans
Director, Inside Sales | 01/2022 - Current
? Managed a team of twenty employees, including ten sales professionals in the US and ten remote employees in the Philippines
? 0% attrition rate; Kept the team motivated and converting particularly in "leaner" months
? Coached each team member via extensive onboarding followed by weekly one-on-ones to track KPI's and help improve individual conversion
? Developed sales forecasting plans, KPI's, and CRM dashboards to keep the executive team informed and the sales team motivated
? Developed expansion plans for gradual nationwide growth into new regions
? Helped increase Year-Over-Year sales by 113%
? Proud to be one of the faces of the company, appearing in BuiltInColorado
Articles, commercials (I'm scooping the chili!), and video shorts (like this one)
simPRO
Inside Sales Manager | 01/2020 - 01/2021
? Manage Inside Sales team for the US Market
? Train existing/new IS employees on best sales practices to maximize lead conversion efforts
? Implemented dashboards, KPI's, and Inbound/Outbound strategy efforts for US
and global use
? Helped increase outbound efforts by 150%
? Helped initiate over 80% of Outside Sales Team's pipeline (over $420K in annual recurring revenue)
HOWND (FETCHREV)
Senior Account Executive | 10/2017 - 12/2019
? Attend sponsored events/tradeshows and sell the product to owners and upper management
? Closed 175 new accounts in first year of employment; Added over $400K in annual recurring revenue
? Handle sales cycle for all prospects from demo (in person and online) to close
? Work with key accounts to expand product into new locations
? Hold the top two spots for Best Sales Month
? 72% success rate on all prospects demoed
FUNOVATION
Sales Representative | 10/2016 - 10/2017
? Handle full sales cycle for all prospects from cold-call to close
? Attend quarterly tradeshows and sell the product face-to-face to owners and C-Level executives
TEMPUS NOVA
Sales Representative | 03/2015 - 10/2016
? Added $830K to the sales pipeline in 2015
? Handle full sales cycle for SMB prospects (1-1,000 employees) from cold-call
to contract
? Responsible for Discovery/Qualification calls for new prospects in North
America
? Correspond with Google Sales Reps to run campaigns in their respective territories
? Educate leads on the benefits of Google Apps over competitors via product demonstrations
? Certified as Sales Engineer/Representative for Google Apps For Education and Work as well as the Google Search Appliance
INSIGHTSOFTWARE.COM
Business Development Representative | 07/2013 - 03/2015
? Responsible for growing sales in the East by $300K (43%)
? Attended tradeshows and user groups within the East Territory to educate potential customers and increase business
? Educated leads on the benefits of Insight Software product over that of competitors
? Qualified hot leads via cold-calling and moved them up the chain in the sales cycle
? Helped open three new Oracle EBS accounts in the Southeast Region where there were none previously
CROCS
West Coast Field Manager | 12/2011 - 03/2013
Managed the entire west coast field team for wholesale marketing from Texas
to Hawaii
? Travelled twelve overnights a month within managed states, ensuring each field representative is performing up to standards
? Scoured west coast for new marketing opportunities to ensure the Crocs brand stands out
? Relayed marketing directives to field team through bi-weekly conference calls
and ensure directives are executed thoroughly
? Handled all merchandising for Colorado, Nevada, and New Mexico, both retail
and wholesale
? Created individual development plans for field representatives to increase performance levels
? Helped increase overall space and visibility by 71% throughout all west coast accounts
? Increased the value of the field team by coaching them in to placing at-once
B2B orders at independent accounts
CROCS
Regional Field Merchandising Representative | 01/2010 - 12/2011
NC, SC, VA
? Responsible for all in-store marketing for over 500 stores in the Carolinas and Virginia (retail and wholesale)
? Increased brand presence by 18% within territory through utilization of brand-specific displays and Point-of-Presence
? Gained competitive space for brand in 43% of overall visits within territory
? Compiled monthly Power Points presenting brand statements made throughout territory
? Developed strong relationships with individual accounts to ensure Crocs brand maintained a high level of in-store consistency
? Traveled nine overnights a month within territory for marketing and special assignments
? Assisted with tradeshows to promote Crocs in-store marketing opportunities
? Conducted special events within territory to increase customer awareness of Crocs brand
DURHAM CONVENTION & VISITORS BUREAU
Group Sales & Services Coordinator | 12/2007 - 03/2009
? Generated reports, completed data entry, and updated company database
? Supported the entire sales division
? Assisted and attended to walk-in clients desiring to hold events in the greater
Durham area
? Responded to community inquiries via a "live chat" system
? Reached out to the community by distributing information on events and entertainment
? Evaluated businesses in the Durham area by conducting site tours
? Held responsible for event planning
? Attended community events to promote Durham as a tourist site
BIOMERIEUX
Marketing Communications Specialist | 03/2007 - 11/2007
? Marketed events, tradeshows, and workshops
? Facilitated call campaigns and customer appreciation events
? Computed and analyzed company's profit, revenue, and Return On Investment
? Created and reported budgetary expenses for marketing department
? Acquired knowledge of client practices to gain insight and entrance into accounts
? Improved customer experience by developing models to understand customer needs
? Targeted new clientele and incorporated them into company business model
? Generated revenue by conducting analysis and engaging customers
Education history
UNIVERSITY OF NORTH CAROLINA
Bachelor of Arts in Communications Studies | 2002 - 2006
