
Namhee Kim
Director of Operations/ Executive Assistant
Torrance | United States
Skills
No information
Industries
No information
In my own words
— NamheeDedicated, passionate, and organized professional who prioritizes a growth mindset and open to constantly learning
Trajectory
Jun 2019 — Now
Director of Operations/ Executive Assistant · Less USA
I currently oversee the daily operations of our online fitness equipment retail company.
Responsibilities:
• Executive Assistant to the CEO
• Customer invoicing
• Customer Relations Manager
• Follow-up with orders
• Coordinate with vendors to ship out exercise machines in a timely manner
• Transfer all sales lead calls to Fitness Equipment Experts
• Social media managing
• Limited sales experience
• Conflict resolution
May 2019 — Jun 2019
Office Assistant · Acme Made In America
My first few days on the job, I transformed the financial manager's office by creating templates and samples of how the file cabinets should be organized, which had never been done before. I also started
a list of daily and ongoing duties and responsibilities for my position because it was not provided to me.
Responsibilities:
• Color-coordinated file folders according to customers and vendors
• Labeled all of the supplies and cabinets
• Stocked and maintained office supplies
• Reorganized employee files
• Alphabetized all of company documents
• Filed away outdated documents into labeled boxes
• Created project binders
• Gave support to financial manager
Sep 2017 — May 2019
Family Business Assistant · T&J Market
• Assisted with translating license renewals related to the business
• Stocked merchandise
• Maintained cleanliness of store
• Greeted customers
• Provided exceptional customer service
Aug 2018 — Oct 2018
Substitute Teacher · Scoot Education
• California Basic Educational Skills Test (CBEST) passed, July 2018
• Followed the teachers' instructions for the day
• Facilitated recess and lunch time activities
• Proctored a math exam for 6th grade students
• Provided support to teachers as an instructional aide
Sep 2016 — Aug 2017
Program Leader · SPARK Academy Corp
• Assisted with daily homework for 1st through 3rd grade students
• Led enrichment activities that emphasized gratitude, kindness, and sharing
• Maintained cleanliness of classroom
• Was responsible for classroom management such as volume control, rules, and time management
• Worked together with other staff members to provide a fun and educational afterschool experience
Jan 2015 — May 2016
Human Resources Assistant/Receptionist · Hallmark Aviation Services
• Communicated with airlines business managers regarding their team's uniform needs
• Issued uniforms to over 1,000 employees in a timely manner
• Provided receptionist support to the HR team
• Restructured and prepared billing spreadsheets for the finance team
• Reviewed grooming and appearance standards during new employee orientation
• Provided support to the head recruiter, phonescreened potential employees, set them up for
interviews
• Participated in recruiting events/fairs
Feb 2013 — Jul 2015
Customer Service Agent · Hallmark Aviation Services
• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Stocked and maintained office supplies
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
Jul 2011 — Feb 2013
Customer Service Agent · Evergreen Aviation
• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
Jul 2010 — Jul 2012
Lead Student Coordinator · UCLA Undergraduate Admissions
• Entered new student data into UCLA's information system and kept new student files updated
• Provided general admissions requirements to prospective students and their families
• Formally corresponded in a timely and professional manner with the university degree advisers
regarding students' credits from different institutions
• Responded to inquiries at the front desk and over the phones
Activity
Education history
Santa Monica College
AA | 2008 - 2010
UCLA
BA | 2010 - 2013


