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Director of Operations/ Executive Assistant

Logistics, Shipping & Operations

Dedicated, passionate, and organized professional who prioritizes a growth mindset and open to constantly learning

I currently oversee the daily operations of our online fitness equipment retail company.
Responsibilities:
• Executive Assistant to the CEO
• Customer invoicing
• Customer Relations Manager
• Follow-up with orders
• Coordinate with vendors to ship out exercise machines in a timely manner
• Transfer all sales lead calls to Fitness Equipment Experts
• Social media managing
• Limited sales experience
• Conflict resolution

My first few days on the job, I transformed the financial manager's office by creating templates and samples of how the file cabinets should be organized, which had never been done before. I also started
a list of daily and ongoing duties and responsibilities for my position because it was not provided to me.
Responsibilities:
• Color-coordinated file folders according to customers and vendors
• Labeled all of the supplies and cabinets
• Stocked and maintained office supplies
• Reorganized employee files
• Alphabetized all of company documents
• Filed away outdated documents into labeled boxes
• Created project binders
• Gave support to financial manager

Office Assistant

• Assisted with translating license renewals related to the business
• Stocked merchandise
• Maintained cleanliness of store
• Greeted customers
• Provided exceptional customer service

Family Business Assistant

•   California Basic Educational Skills Test (CBEST) passed, July 2018
•   Followed the teachers' instructions for the day
•   Facilitated recess and lunch time activities
•   Proctored a math exam for 6th grade students
•   Provided support to teachers as an instructional aide

Substitute Teacher

•   Assisted with daily homework for 1st through 3rd grade students
•   Led enrichment activities that emphasized gratitude, kindness, and sharing
•   Maintained cleanliness of classroom
•   Was responsible for classroom management such as volume control, rules, and time management
•   Worked together with other staff members to provide a fun and educational afterschool experience

Program Leader

• Communicated with airlines business managers regarding their team's uniform needs
• Issued uniforms to over 1,000 employees in a timely manner
• Provided receptionist support to the HR team
• Restructured and prepared billing spreadsheets for the finance team
• Reviewed grooming and appearance standards during new employee orientation
• Provided support to the head recruiter, phonescreened potential employees, set them up for
interviews
• Participated in recruiting events/fairs

Human Resources Assistant/Receptionist

• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Stocked and maintained office supplies
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions

Customer Service Agent

• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions

• Entered new student data into UCLA's information system and kept new student files updated
• Provided general admissions requirements to prospective students and their families
• Formally corresponded in a timely and professional manner with the university degree advisers
regarding students' credits from different institutions
• Responded to inquiries at the front desk and over the phones

Lead Student Coordinator

Namhee Kim is a Director of Operations/ Executive Assistant at Less USA in Torrance, CA.

Namhee Kim

Namhee Kim

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