Namhee Kim

Namhee Kim
Director of Operations/ Executive Assistant
Torrance | United States
Skills
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Industries
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Work experience
Less USA
Director of Operations/ Executive Assistant | 06/2019 - Current
I currently oversee the daily operations of our online fitness equipment retail company.
Responsibilities:
• Executive Assistant to the CEO
• Customer invoicing
• Customer Relations Manager
• Follow-up with orders
• Coordinate with vendors to ship out exercise machines in a timely manner
• Transfer all sales lead calls to Fitness Equipment Experts
• Social media managing
• Limited sales experience
• Conflict resolution
Acme Made In America
Office Assistant | 05/2019 - 06/2019
My first few days on the job, I transformed the financial manager's office by creating templates and samples of how the file cabinets should be organized, which had never been done before. I also started
a list of daily and ongoing duties and responsibilities for my position because it was not provided to me.
Responsibilities:
• Color-coordinated file folders according to customers and vendors
• Labeled all of the supplies and cabinets
• Stocked and maintained office supplies
• Reorganized employee files
• Alphabetized all of company documents
• Filed away outdated documents into labeled boxes
• Created project binders
• Gave support to financial manager
T&J Market
Family Business Assistant | 09/2017 - 05/2019
• Assisted with translating license renewals related to the business
• Stocked merchandise
• Maintained cleanliness of store
• Greeted customers
• Provided exceptional customer service
Scoot Education
Substitute Teacher | 08/2018 - 10/2018
• California Basic Educational Skills Test (CBEST) passed, July 2018
• Followed the teachers' instructions for the day
• Facilitated recess and lunch time activities
• Proctored a math exam for 6th grade students
• Provided support to teachers as an instructional aide
SPARK Academy Corp
Program Leader | 09/2016 - 08/2017
• Assisted with daily homework for 1st through 3rd grade students
• Led enrichment activities that emphasized gratitude, kindness, and sharing
• Maintained cleanliness of classroom
• Was responsible for classroom management such as volume control, rules, and time management
• Worked together with other staff members to provide a fun and educational afterschool experience
Hallmark Aviation Services
Human Resources Assistant/Receptionist | 01/2015 - 05/2016
• Communicated with airlines business managers regarding their team's uniform needs
• Issued uniforms to over 1,000 employees in a timely manner
• Provided receptionist support to the HR team
• Restructured and prepared billing spreadsheets for the finance team
• Reviewed grooming and appearance standards during new employee orientation
• Provided support to the head recruiter, phonescreened potential employees, set them up for
interviews
• Participated in recruiting events/fairs
Hallmark Aviation Services
Customer Service Agent | 02/2013 - 07/2015
• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Stocked and maintained office supplies
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
Evergreen Aviation
Customer Service Agent | 07/2011 - 02/2013
• Administered on-job training for new employees
• Checked-in passengers for Lufthansa German Airlines flights
• Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
UCLA Undergraduate Admissions
Lead Student Coordinator | 07/2010 - 07/2012
• Entered new student data into UCLA's information system and kept new student files updated
• Provided general admissions requirements to prospective students and their families
• Formally corresponded in a timely and professional manner with the university degree advisers
regarding students' credits from different institutions
• Responded to inquiries at the front desk and over the phones