Michael Vandal
National Valet Service · Orange Hill Restaurant
In My Own Words
? Deliver superior customer service by utilizing past experience and training ? Create a warm and welcoming environment for customers to enhance consumer satisfaction ? Bring a positive "can do" attitude and a willingness to learn new things ? Utilize effective communication skills to ensure teamwork with fellow employees to achieve set goals ? Motivated and Passionate individual
Work Experience
National Valet Service
Orange Hill Restaurant2014 – Present
Valet Manager/Supervisor Prepared staff schedules. Prepared tags for all vehicles to insure vehicles location. Monitored and managed the flow of parking lot traffic in an orderly manner. Ensured that all safety and security procedures were followed. Coordinated with other management staff as necessary. Managed guest requests.
Retail Manager/Custom Service
Sole Bicycles2018 – 2019
Operations of the Venice retail location, management of part-time employees scheduling and training, tracking and improving sales, inquire of customer service (Zendesk, emails, phone calls etc.), getting new bike/service accounts and showing face keeping the relationship, Servicing/builds of customer/corporate bikes.
Consumer/Merchandising/Event Team
Red Bull North America2014 – 2015
Manage a team up to 8 per event. Setting up and breaking down of store at Red Bull events (GRC, Rampage, Air Race, F1, etc.) Organizing merchandise, design merchandise, sales, customer service, coordinate logistics, work with vendors and event marketing.
Buyer, Sales, Mechanic
Perform Auto Sales2011 – 2014
Buying vehicles at auctions, showing cars and overseeing test-drives to customer. Providing excellent customer service, negotiating deals, preparing vehicle for show, inspecting vehicle over.
Sales Associate, Cashier, Pro-Loader
The Home Depot2010 – 2011
Running the register, processing returns, answering question, assisting customers to provide quality assurance, ensuring customer service and occasionally odd jobs such as "facing" shelves or sweeping floors.
