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Kristal Seidita

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Customer Service Rep
San Clemente | United States

Skills

No information

Interests

Blogging
Fashion
Music
Travel
Marketing
Sales
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Industries

Fashion
Lifestyle
Moto & Powersports
Music
Outdoor
Run
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HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies

In my own words

Kristal

I am born and raised in New York where I have gained work and educational experience in Customer Service, Sales, Fashion Merchandising and Creative Marketing.

I recently graduated with my Masters of Marketing in Australia. Upon my current return I am moving to Orange County California to pursue my dream of working within a Marketing department for an action sport/lifestyle brand. I am seeking job opportunities with a company to resonate and grow with long term and an environment I can integrate my knowledge and passion. My prevailing interest and knowledge in these fields provides me with the motivation to succeed in this desired career path.

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Trajectory

May 2020 — Now
Customer Service Rep · VOLCOM
• EffectivelyresolvesonlinerequestsandmaintainsVolcom’scustomerloyaltyinUSAandCanadaregions • Communicates cross-functionallywiththedigitalmerchandisingteamtoensureVolcom’swebsiteisrepresenting the correct product assortment and with user friendly online navigation
Oct 2019 — Mar 2020
Snow Department Coordinator · VOLCOM
• Communicated interpersonally with Marketing, E-Comm, Sales and Catalog teams to ensure seamless product representation including: preparation and tracking samples while maintaining the shot list for photo shoots • Updated product specifications throughout development cycle (changes, drops, etc.) for the global team • Managed USA salesman samples distribution and operations according to deadlines • Compiled Global SMS orders and directed buy plan to vendors for Snow, Footwear, and Men’s Accessories • Planned and booked travel for key M&D events while sustaining budget plan
Jul 2018 — Oct 2018
Public Relations · Portobello PR
Whilst studying my Masters in Marketing volunteered my time to gain outside experience with Portobello PR: • Assisted with PR weekly and monthly reports for lifestyle brands; Vans, Hurley, Rollas, Huffer • Involved with creative event brainstorming and event bump in • Scouted aligning influencers for collaborations that would add value to the brand image • Tracked media coverage and product placement samples • Content seeding
Apr 2017 — Dec 2017
House Of Vans Brooklyn Merchandiser · VANS
• Worked with various bands to sell vinyl, apparel and art along with promoting Vans throughout events
Apr 2017 — Dec 2017
Visual Merchandiser and Sales Supervisor · Billabong Retail
• Managed sales team to assure employees reach personal and store sales goals • Analyzed details of store layout in order to merchandise according to consumer behavior and corporate standards • Marketed new product by integrating NYC aesthetic with brand values and lifestyle to reach target audience throughout @billabongnyc instagram account
Jun 2016 — Oct 2017
Social Media Coordinator · Showroom Delfina
• Worked as creative director for social media feed (@showroomdelfina) • Coordinated with various bloggers and models that align with the showrooms niche market for product shoots and gifting for PR exposure •Increased engagement by 50%
Jun 2016 — Apr 2017
Jr. Account Executive · Showroom Delfina
• Independently represented contemporary streetwear collections and maintained strong relationships with buyers through various communications • Traveled monthly to North East targeted brands as well as current active accounts to provide brand merchandise to retail locations • Conducted seasonal presentations for various brands through our multiline showroom at tradeshows including Coterie, Intermezzo, Fame, and Active Collective • Attentively mitigated customer service concerns to assure loyal and consistent positive relations • Performed market research to effectively identify competitor strategies and target markets
Jan 2016 — Apr 2017
Sales Assistant · Showroom Delfina
• Assisted sales manager in appointments with local boutique and larger department store accounts (ie Urban Outfitters) • Processed daily reports and order logs with Salesforce and Excel • Inventoried and managed distribution of samples in and out of showroom for multiple brands
Jun 2015 — Dec 2015
Stylist · Free People
• Styled customers at their highest volume location, while focusing on point of sales, and met and exceeded daily/weekly sales goals • Cultivated strong customer relations by implementing the company’s aesthetic and current trends • Mentored new stylists on maintaining and enhancing customers’ shopping experiences and expectations

Activity

Education history

Marist College  logo

Marist College

Bachelor Of Science Business Management

University of New South Wales logo

University of New South Wales

Masters

Connections

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Dasha Akelin

Associate, Client Services
MKTG

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