Fashion

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Streetwear

Surf

Swim

Yoga

Health & Fitness

Blogging

Travel

Marketing

Sales

International business

Film photography

Environment / sustainability

Customer Service Rep

Customer Service & Support

I am born and raised in New York where I have gained work and educational experience in Customer Service, Sales, Fashion Merchandising and Creative Marketing. 

I recently graduated with my Masters of Marketing in Australia. Upon my current return I am moving to Orange County California to pursue my dream of working within a Marketing department for an action sport/lifestyle brand.  I am seeking job opportunities with a company to resonate and grow with long term and an environment I can integrate my knowledge and passion. My prevailing interest and knowledge in these fields provides me with the motivation to succeed in this desired career path.  


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• EffectivelyresolvesonlinerequestsandmaintainsVolcom’scustomerloyaltyinUSAandCanadaregions
• Communicates cross-functionallywiththedigitalmerchandisingteamtoensureVolcom’swebsiteisrepresenting
the correct product assortment and with user friendly online navigation

• Communicated interpersonally with Marketing, E-Comm, Sales and Catalog teams to ensure seamless product
representation including: preparation and tracking samples while maintaining the shot list for photo shoots
• Updated product specifications throughout development cycle (changes, drops, etc.) for the global team
• Managed USA salesman samples distribution and operations according to deadlines
• Compiled Global SMS orders and directed buy plan to vendors for Snow, Footwear, and Men’s Accessories
• Planned and booked travel for key M&D events while sustaining budget plan

Snow Department Coordinator 

Whilst studying my Masters in Marketing volunteered my time to gain outside experience with Portobello PR:
•	Assisted with PR weekly and monthly reports for lifestyle brands; Vans, Hurley, Rollas, Huffer
•	Involved with creative event brainstorming and event bump in 
•	Scouted aligning influencers for collaborations that would add value to the brand image
•      Tracked media coverage and product placement samples
•       Content seeding


Public Relations

•	Worked with various bands to sell vinyl, apparel and art along with promoting Vans throughout events

House Of Vans Brooklyn Merchandiser

•	Managed sales team to assure employees reach personal and store sales goals 
•	Analyzed details of store layout in order to merchandise according to consumer behavior and corporate standards
•	Marketed new product by integrating NYC aesthetic with brand values and lifestyle to reach target   audience throughout @billabongnyc instagram account


Visual Merchandiser and Sales Supervisor

•	Worked as creative director for social media feed (@showroomdelfina)
•	Coordinated with various bloggers and models that align with the showrooms niche market for product shoots and gifting for PR exposure
•Increased engagement by 50%

Social Media Coordinator

•	Independently represented contemporary streetwear collections and maintained strong relationships with buyers through various communications 		
•	Traveled monthly to North East targeted brands as well as current active accounts to provide brand merchandise to retail locations
•	Conducted seasonal presentations for various brands through our multiline showroom at tradeshows including Coterie, Intermezzo, Fame, and Active Collective
•	Attentively mitigated customer service concerns to assure loyal and consistent positive relations
•	Performed market research to effectively identify competitor strategies and target markets

Jr. Account Executive

•	Assisted sales manager in appointments with local boutique and larger department store accounts (ie Urban Outfitters)
•	Processed daily reports and order logs with Salesforce and Excel
•	Inventoried and managed distribution of samples in and out of showroom for multiple brands 


Sales Assistant

•	Styled customers at their highest volume location, while focusing on point of sales, and met and exceeded daily/weekly sales goals
•	Cultivated strong customer relations by implementing the company’s aesthetic and current trends
•	Mentored new stylists on maintaining and enhancing customers’ shopping experiences and expectations


Stylist 

Kristal Seidita is a Customer Service Rep at VOLCOM in San Clemente, CA. View their experience, skills and work history on Malakye — the professional network…

Kristal Seidita — Customer Service Rep at VOLCOM

Kristal Seidita

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